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Thailand Introduces DE-FENCE Platform to Combat Scam Calls

by PRD Thailand
January 18, 2026
in National
Reading Time: 2 mins read
A A
Thailand Introduces DE-FENCE Platform to Combat Scam Calls

The Ministry of Digital Economy and Society has launched DE-FENCE, a free platform to block scam calls and texts, using a three-tier screening system and connecting users to reporting resources.


Key Points

  • The Ministry of Digital Economy and Society has introduced DE-FENCE, a digital platform designed to help users avoid scam calls and fraudulent texts, enhancing digital safety.
  • DE-FENCE features a three-tier screening system that categorizes communications as blacklisted (dangerous), greylisted (suspicious), or whitelisted (trusted) to help users assess risks before engaging.
  • The platform connects to shared databases for real-time updates on scams and offers access to the Anti-Online Scam Center hotline (1441) for reporting issues. It’s available free of charge on iOS and Android.

The Ministry of Digital Economy and Society has launched DE-FENCE, a new digital platform intended to help the public avoid scam phone calls and fraudulent text messages. The system provides early warnings and blocks known threats before users engage with them, strengthening everyday digital safety.

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The platform, developed to protect the public from increasingly sophisticated online fraud and impersonation schemes, was unveiled recently by MDES Secretary-General Wetang Phuangsup. 

DE-FENCE operates through a three-tier screening system that classifies incoming calls and messages as blacklisted, greylisted, or whitelisted. Numbers linked to known scams are flagged as dangerous, suspicious numbers are marked for caution, and verified contacts are identified as trusted, allowing users to assess risks before responding or clicking links.

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The platform is connected to shared databases from public agencies and private partners, enabling continuous updates on emerging scam activity. It also provides direct access to the Anti-Online Scam Center hotline at 1441 for reporting and assistance. DE-FENCE is available at no cost and can be downloaded for iOS and Android.

Source : Thailand Launches DE-FENCE Platform to Block Scam Calls

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