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Realising smart cities in ASEAN

ASEAN’s rapid urbanisation has implications for important issues such as strained infrastructure, rising inequalities, and public safety and security.

Boris Sullivan



Rapid urbanisation poses concerning implications across ASEAN by straining infrastructure, raising inequality and compromising public safety. If ASEAN is to overcome these obstacles, it needs to make greater use of technology.

While the ASEAN Smart Cities Network (ASCN), already with 26 pilot cities, is a step in the right direction, a few flaws in its plan need attention.

Rapid urbanisation is occurring throughout ASEAN with an additional 90 million people expected to move into cities across the region by 2030.

Most of this growth is expected in medium-sized cities with populations of between 200,000 and two million. These cities are projected to drive 40 per cent of the region’s growth.

It is then crucial to adopt ’smart’ technologies to address the increasing challenges of urban development, including traffic congestion, pollution and strained infrastructure.

The establishment of the ASCN, an initiative of Singapore for its 2018 ASEAN chairmanship, gives ASEAN member states leeway to adopt a cities-level mechanism for achieving next generation urban settings.

Smart cities help economies become competitive

The ASCN framework was developed as a non-binding guide to facilitate smart city development in each ASCN city. It consists of three strategic objectives: competitive economies, sustainable environments and higher quality of life.

Smart cities help economies become competitive by leveraging innovation and entrepreneurship, helping to generate business and job opportunities.

They also promote sustainable environments by employing sustainable green technology and energy. Smart cities also enhance the well-being of people by applying innovative solutions, particularly in key areas such as in education and health services.

Smart Cities Come with Opportunities

The ASCN allows ASEAN to capitalise on innovative technologies, especially in infrastructure and urban planning. In Thailand, the government established the Phuket Smart City Vision, aiming to boost tourism using big data analytics.

One project is the City Data Platform, used to understand tourist behaviour in Phuket collected from Wi-Fi, Internet of Things and social media. The data collected at popular locations that tourists visit as they connect to Wi-Fi is also used to ensure their safety.

Smart city initiatives also promote the well-being of residents. Indonesia’s fifth largest city, Makassar, initiated its Smart City Plan in 2014, with one successful program being the mobile health service Dottoro’ta. Its services include diagnosis, emergency care and follow-up care.

The Philippines has been struggling to adapt to digital disruption. But Davao City’s establishment of the Public Safety and Security Command Centre (PSSCC), which supports the city’s security using new technology, deserves praise.

The PSSCC’s centralised CCTV surveillance systems and geographic information systems analyse spatial information and processes mapping data to effectively add extra layers to the city’s protection.

The ASCN also raises the efficiency of innovative services

Singapore’s Smart Nation Initiative provides an open and accessible national e-payment infrastructure to facilitate seamless digital transactions. Singapore’s banking industry launched FAST (Fast and Secure Transfers) in 2014, improving money transfers between consumers and businesses across different banks.

Opportunities like these are only harnessed if the challenges of implementing smart city initiatives are tackled, and the ASEAN digital divide remains significant. While Singapore is the best performer of the 2016 Digital Adoption Index, the rankings suggest huge gaps, with Malaysia (41st), Brunei (58th), Thailand (61st), Vietnam (91st), Philippines (101st), Indonesia (109th), Cambodia (123rd), Laos (159th) and Myanmar (160th) trailing far behind.

Partners and Stakeholders Needed

High costs of high-speed internet are also stymying progress. While in Singapore it costs only US$0.05 per megabit per month, this is far more affordable than in Thailand (US$0.42), Indonesia (US$1.39), Vietnam (US$2.41), the Philippines (US$2.69) and Malaysia (US$3.16). The digital divide is the most significant barrier to be addressed.

An insufficient digital talent base also holds ASEAN back. Around 45 per cent of small-to-medium enterprises (SMEs) in the region are lacking understanding of digital technology, even though SMEs represent 99 per cent of ASEAN’s enterprises. Lack of trust and low consumer awareness also hinders the uptake of digital services. Around 89 per cent of Malaysians and 79 per cent of Indonesians have expressed concerns about sharing their personal information online.

ASEAN governments need to be more effective in implementing the ASCN. A coordinated system like Singapore’s Smart Nation and Digital Government Office, established to develop digital strategies across agencies, is a better system for designing digital roadmaps. But there are still regulatory elements that restrict the digital economy’s progress elsewhere. Malaysia’s heavy-handed Personal Data Protection Act 2010, enforced in 2013, compels data users to seek approval from authorities before moving personal data out of Malaysia.



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