# New measures to protect mobile banking customers introduced

- Link: https://www.thailand-business-news.com/banking/142680-new-measures-to-protect-mobile-banking-customers-introduced
- Published: 2024-05-27T09:50:05+07:00
- Author: Zhang Fang

The Ministry of Digital Economy and Society (DES) is implementing a new measure 
to protect mobile banking customers from scammers using “ghost” SIM cards and “mule”
bank accounts.

 * The Ministry of Digital Economy and Society is implementing a new requirement
   for mobile banking customers to ensure that their names match those on the SIM
   card registration in order to activate mobile banking.
 * **This measure aims to deactivate about 100,000 “mule” bank accounts** per month,
   out of an estimated one million, in an effort to combat scammers using “ghost”
   SIM cards and fraudulent bank accounts.
 * Commercial banks are also implementing **additional measures such as biometrics
   for money transfers to prevent mobile banking fraud**, reflecting a broader effort
   to enhance security in the mobile banking sector.

Starting tomorrow, mobile **banking customers must have their names match those 
on the SIM card registration **to activate their mobile banking accounts. If the
names do not match, customers must contact their mobile phone service provider to
change the name on the SIM card registration.

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The measure mentioned is aimed at deactivating approximately 100,000 “mule” bank
accounts every month. These accounts are often used for fraudulent activities such
as money laundering and other illegal transactions.

In addition to this measure, commercial banks have implemented **stricter controls
and biometric authentication methods for specific money transfers conducted through
mobile banking.** These additional measures are intended to enhance security and
prevent fraudulent activities within the banking system.