Jakarta, October 19, 2023 – MiiTel, an artificial intelligence (AI)-based telephone system, has won the prestigious Good Design Award 2023 in Japan.
The award is organized by the Japan Institute of Design Promotion and has been the only comprehensive design evaluation and award system in Japan since 1957. The Good Design Award not only assesses the beauty of an object but also its ability to make individuals, society, and the future more well-off.
Customer purchasing behavior has undergone major changes in recent years. With the rapid development of the internet, today’s customers often search the internet to gather information before deciding to buy something. Therefore, conventional sales strategies are no longer effective. It is important for companies to have data related to customers to be able to create more precise and effective business strategies.
RevComm addresses this issue with its flagship product, MiiTel. MiiTel is an AI-based smart telephone system that can visualize data related to what and how conversations are held between company sales and customers. Through this data, companies can learn more about what causes a sales deal to be successful or not. RevComm developed this system to transform sales activities into more productive ones by analyzing data from online conversations.
As an AI-based telephone innovation, MiiTel features a comprehensive dashboard design for trend analysis and problem identification in sales call activities. MiiTel also features a comment function to enhance communication and sharing of information, as well as a powerful search function to easily sift through data from many calls that have been made.
Good Design Award 2023 Judges Comments on MiiTel
MiiTel integrates new technologies in data and computing designed to solve the challenges of recording and processing large amounts of information, and help B2B businesses extract and label useful information efficiently. The vast amount of application data and feedback available speaks volumes about accurate feature settings and good user experience. MiiTel not only records and analyzes customer data but also provides a multi-channel description method to present the data and support business decision-making. This idea and solution are very innovative. MiiTel’s data visualization and design are clear, concise, and focused, with excellent speech recognition capabilities.
The Good Design Award has been working to improve industries and lifestyles in Japan for the past six decades, with more than 50,000 awards granted. It has grown into a global design award that is participated in by many companies and organizations from around the world, including in Indonesia, with the “G” mark widely recognized as a symbol of design excellence.
Through this award, RevComm will continue to strive to enhance the value of “MiiTel” and “MiiTel Meetings” innovations to create more effective and productive business communications. MiiTel is now available in Japan, the United States, and Indonesia. Try a free demo of MiiTel at miitel.id.
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