# 91% of companies are building their own AI tools, but fewer than half have a deliberate strategy

- Link: https://www.thailand-business-news.com/pr-news/91-of-companies-are-building-their-own-ai-tools-but-fewer-than-half-have-a-deliberate-strategy
- Published: 2026-11-03T09:04:00+07:00
- Author: PR Newswire

_New Remote research across eight countries finds companies are building AI tools
faster than they can govern them_

HONG KONG, Nov. 3, 2026 /PRNewswire/ — Businesses around the world are building 
their own AI tools and automations, but most are doing it without a clear strategy
to support it, reveals new research from [Remote](https://remote.com/), the financial
operating system for the global workforce.

Remote’s latest global survey of 3,250 business and HR leaders finds that 91% of
organisations built internal tools, automations, or workflows instead of buying 
off-the-shelf software in the past 12 months. The trend holds across almost every
market surveyed: Australia (97%) and Singapore (96%) lead, followed by Germany (
95%), the UK (94%), the US (93%), France (90%) and Spain (87%). The Netherlands 
is the clear outlier at 74%.

Building custom tools in sensitive areas like payroll and people operations needs
governed, compliant infrastructure to keep personal data protected. Most plan to
build more: 90% of organisations intend to rely more on custom-built tools over 
the next two years, led by Singapore (96%), Australia (94%), the US (94%) and the
UK (93%).

But much of this building is happening without a plan. Fewer than half (46%) of 
organisations view custom AI development as a deliberate strategy, while just as
many (46%) are building on an ad hoc basis, solving problems as they come up. Germany(
54%) and the US (52%) are the most likely to treat building as a deliberate strategy.
The Netherlands (28%), Singapore (37%) and Spain (38%) are the least likely.

An ad hoc approach becomes a business risk when teams keep adding tools that don’t
share data or controls. Without a clear owner, these tools can lead to errors and
compliance gaps, particularly when they influence sensitive decisions or financial
workflows. Many already see the risk: 33% cite regulatory compliance concerns as
a barrier to getting more value from AI, rising to 40% in the UK and 39% in the 
US. 30% say their data, processes, or knowledge systems are not ready for AI.

**Eli Chuah, APAC Senior Consultant** at Remote, said: "Companies in almost every
market we surveyed have shown they can build the workflows they need and most plan
to build more. Now they need to apply the same rigour as they would to any system
holding employee data, with a clear owner and compliance built in from the start.
Without that, tools meant to save time can create legal and operational exposure
instead. Areas that are particularly sensitive like payroll need infrastructure 
built for compliance, especially for companies that employ people in more than one
country."

Globally, 21% of organisations use AI for payroll support, though adoption varies
widely by market. It’s highest in the UK and Australia (27%) and the Netherlands(
25%), followed by Germany (22%), the US (21%), Singapore and Spain (19%), and France(
16%). While adoption is still early, payroll errors carry legal and financial consequences.
Payroll depends on accurate workforce data, strong controls and knowledge of local
regulations in every country where a business pays people. Any custom tool that 
touches payroll needs reliable, compliant infrastructure beneath it.

The challenge for businesses is turning experimentation into a deliberate strategy.
Remote’s compliant payroll and employment infrastructure, available in 150+ countries,
is open for companies and their AI agents to build on, so teams can create the tools
they need without losing control of sensitive financial and workforce operations.

**Key findings from 3,250 business and HR leaders across eight countries:**

 ◦ 91% have built internal tools, automations, or workflows instead of buying off-
   the-shelf software in the past 12 months, ranging from 97% in Australia to 74%
   in the Netherlands.
 ◦ 90% expect to increase their reliance on building custom tools over the next 
   two years.
 ◦ Only 46% say building their own tools is a deliberate strategy; another 46% are
   building on an ad hoc basis.
 ◦ Germany (54%) and the US (52%) are the most likely to treat building as a deliberate
   strategy; the Netherlands (28%) is the least likely.
 ◦ 33% cite regulatory compliance concerns as a barrier to getting more value from
   AI, rising to 40% in the UK and 39% in the US.
 ◦ 30% say their data, processes, or knowledge systems are not ready for AI.
 ◦ 21% name payroll support as a main use of AI in HR, ranging from 27% in the UK
   and Australia to 16% in France.

Remote’s latest research is based on an international survey of 3,250 business leaders
of companies across eight countries: the USA, UK, Spain, Singapore, the Netherlands,
Germany, France, and Australia.

Learn more about Remote at [www.remote.com](http://www.remote.com/).

**Methodology:** The research was conducted by Censuswide on behalf of Remote in
June 2026 and is based on interviews with 3,250 business and HR leaders (director
level and above) with decision-making responsibility for recruitment of staff across
the UK, USA, Spain, Singapore, Netherlands, Germany, France, and Australia.

**About Remote:** Remote is the financial operating system for the global workforce.
Tens of thousands of companies rely on Remote to hire and pay talent in 150+ countries
through our Global Payroll, Employer of Record (EOR), Contractor Management, and
Professional Employer Organization (PEO) solutions. Remote’s compliant global infrastructure
is open for companies and their AI agents to build on, backed by a singularly accountable
partner and in-country experts at every step. Learn more at [www.remote.com](http://www.remote.com/).

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  |  This article was produced by Cision PR Newswire, our trusted news partner. The views expressed and the content presented here are solely those of the author and may not fully reflect the opinions of Thailand Business News. |

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**Read the original article :** [91% of companies are building their own AI tools, but fewer than half have a deliberate strategy ](http://www.prnasia.com/story/archive/5087453_AE87453_0?rand=184833)
