# Alpro Pharmacy, Sandoz Malaysia and Doc2Us Launch ACCESS360 to Make Stroke Prevention More Accessible and Affordable

- Link: https://www.thailand-business-news.com/pr-news/alpro-pharmacy-sandoz-malaysia-and-doc2us-launch-access360-to-make-stroke-prevention-more-accessible-and-affordable
- Published: 2026-09-04T08:30:00+07:00
- Author: Media OutReach

#### _New collaborative initiative brings together community pharmacy, digital health and patient education to help Malaysians access affordable treatment, stay adherent and receive continuous healthcare support_

KUALA LUMPUR, MALAYSIA – [Media OutReach Newswire](https://www.media-outreach.com/)–
4 September 2026 – Alpro Pharmacy, Sandoz Malaysia and Doc2Us today launched **ACCESS360**,
a collaborative initiative designed to make stroke prevention more accessible and
affordable for Malaysians by addressing some of the practical challenges patients
face in managing their stroke risk from understanding their condition and accessing
appropriate treatment to staying adherent and receiving continuous healthcare support.

![(From left: Dr. Jessica Kaur Moti A/P Amarjet Singh (Telehealth Doctor Team Lead
of Alpro Pharmacy); Ms. Christine Chong (Country Head of Sandoz Malaysia, Singapore
and Brunei); Mr. Heng Meng Ze (Head of Digital Transformation & Innovation of Doc2Us)](
https://images.media-outreach.com/release.php/Thumb/1600x1066/804211/804211-sandoz-
jpg-1600x1066.jpeg)

 _(From left: Dr. Jessica Kaur Moti A/P Amarjet Singh (Telehealth Doctor Team Lead
of Alpro Pharmacy); Ms. Christine Chong (Country Head of Sandoz Malaysia, Singapore
and Brunei); Mr. Heng Meng Ze (Head of Digital Transformation & Innovation of Doc2Us)_

 Built around the theme** “Affordable Treatment. Access to Healthcare Professionals.
Continuous Care.”**, ACCESS360 aims to ensure that patients are supported not only
when they visit a doctor or hospital, but throughout their healthcare journey.

 For individuals at risk of stroke, stroke survivors and their caregivers, managing
stroke risk can be a long-term responsibility. Knowing what to do is only one part
of the journey. Patients also need access to trusted healthcare advice, appropriate
and affordable treatment, support to take their medications as prescribed, and convenient
ways to seek help when questions or concerns arise. Hence, ACCESS360 brings these
elements together into a more connected patient support ecosystem.

 Leveraging Alpro Pharmacy’s nationwide network of more than 300 community pharmacies
and over 1,000 healthcare professionals, alongside expertise of Sandoz in high-quality
affordable medicines, and Doc2Us’ digital healthcare capabilities, the initiative
brings stroke prevention support closer to Malaysians, both physically in the community
and digitally from wherever they are.

 Stroke remains one of Malaysia’s leading causes of death and disability, with more
than 40,000 hospital admissions recorded annually¹. The impact does not necessarily
end after surviving a first stroke. According to the Clinical Practice Guidelines:
Management of Ischaemic Stroke, approximately 26.4%–30% of stroke survivors may 
experience a recurrent stroke within five years².

 Individuals living with cardiovascular risk factors, including patients with atrial
fibrillation (AF), may also face an increased risk of stroke. This makes early awareness,
appropriate risk management, adherence to prescribed medication and regular follow-
up with healthcare professionals important components of stroke prevention.

 Yet in everyday life, patients may face practical barriers. Some may struggle with
the cost of long-term treatment. Others may stop taking medication when they feel
better, be uncertain about why their medication is important, or lack convenient
access to healthcare professionals when they need advice. For stroke survivors, 
the transition from hospital care back into the community can also make continuity
of care more challenging. Therefore, ACCESS360 was created to help bridge these 
gaps.

 At the heart of the initiative is the **ACCESS360 Stroke Prevention Digital Health
Education Platform**, providing easy-to-understand information on stroke risk factors,
prevention, medication adherence, lifestyle modifications and long-term care. Rather
than stopping at education, ACCESS360 provides patients with a pathway to take the
next appropriate step.

 Through Alpro’s telehealth service, patients and caregivers can connect with pharmacists
for personalised guidance on their health concerns, medications, treatment adherence
and long-term care. Supported by access to quality and affordable treatment options
from Sandoz, this integrated approach helps patients remain engaged in their care
journey and maintain continuity of care. When further medical assessment is appropriate,
they can be referred for an online doctor consultation through Doc2Us, providing
a more convenient and connected pathway to ongoing healthcare support.

 This creates a more connected journey, from understand the risk, access professional
advice, receive appropriate treatment, to stay adherent and continue care. The initiative
is designed to reduce the gap between knowing what patients should do and helping
them actually do it.

 For someone newly identified as being at higher risk of stroke, ACCESS360 provides
a trusted starting point to understand their risk and where to seek help. For patients
already receiving preventive treatment, it provides additional support to stay adherent
and manage their health over time. For stroke survivors and caregivers, it provides
an accessible point of support beyond hospital discharge.

 Most importantly, ACCESS360 brings healthcare closer to patients by allowing them
to access support through a community pharmacy, speak to a pharmacist remotely or
connect with a doctor digitally when appropriate.

 “Stroke prevention is not a one-time conversation. Patients may need to manage 
their risk for many years, and during that journey they may have questions about
their medication, struggle with adherence or simply need someone they can turn to
for trusted healthcare advice.

 “Stroke prevention should not be limited by barriers to access or affordability.
For individuals at higher risk of stroke, being able to access appropriate treatment
and stay adherent to their prescribed medication can make an important difference
in managing their stroke risk. For stroke survivors, these same principles remain
critical in reducing the risk of another stroke. Through ACCESS360, we hope to bring
trusted healthcare guidance closer to Malaysians through our nationwide network 
of pharmacists, both in-store and through our online healthcare services,” said 
Dr. Jessica Kaur Moti A/P Amarjet Singh, Telehealth Doctor Team Lead of Alpro Pharmacy.

 “Strong partnerships are essential to improving patient outcomes, particularly 
in the prevention of recurrent stroke. ACCESS360 brings together the complementary
strengths of Sandoz, Alpro Pharmacy and Doc2Us to provide patients with more seamless
access to education, support and care. As Sandoz celebrates 55 years in Malaysia,
we remain committed to expanding access to healthcare solutions and working with
like-minded partners to create sustainable impact for patients and communities across
the country,” said Christine Chong, Country Head of Sandoz Malaysia, Singapore and
Brunei.

 “Digital healthcare can help make healthcare support available beyond the traditional
clinic setting. Through ACCESS360, patients and caregivers have another convenient
way to access credible health information and connect with healthcare professionals
when they need guidance, helping them remain engaged in their long-term stroke prevention
journey,” said Mr Heng Meng Ze, Head of Digital Transformation & Innovation of Doc2Us.

 Through their respective strengths, the three organisations contribute different
but complementary elements to the patient journey: Alpro Pharmacy brings community-
based pharmacist support and nationwide accessibility; Sandoz Malaysia supports 
the goal of improving access to affordable treatment; and Doc2Us provides digital
access to healthcare professionals and continuity of care.

 Together, ACCESS360 aims to create a more supportive environment for stroke prevention
in Malaysia, one where patients are better informed, treatment is more accessible,
healthcare professionals are easier to reach, and continuous support is available
throughout the patient’s journey. Ultimately, the initiative seeks to help more 
Malaysians move from simply being aware of stroke risk to taking sustained action
to manage it.

 Members of the public, individuals at risk of stroke, stroke survivors and caregivers
are encouraged to learn more about stroke prevention through the ACCESS360 Stroke
Prevention Digital Health Education Platform, [**https://www.alpropharmacy.com/pages/stroke-prevention**](https://www.alpropharmacy.com/pages/stroke-prevention)
and explore the healthcare support available through the initiative, or speak directly
with an Alpro pharmacist.

 References:

 1.  CodeBlue. (2022, December 6). Malaysian stroke patients bear most long-term care
    disability costs: Galen. CodeBlue.

 [https://codeblue.galencentre.org/2022/12/malaysian-stroke-patients-bear-most-long-term-care-disability-costs-galen/](https://codeblue.galencentre.org/2022/12/malaysian-stroke-patients-bear-most-long-term-care-disability-costs-galen/)

 1.  Ministry of Health Malaysia, & Malaysian Society of Neurosciences. (2020). Clinical
    practice guidelines: Management of ischaemic stroke (3rd ed.). Ministry of Health
    Malaysia.

Hashtag: #Alpro

The issuer is solely responsible for the content of this announcement.

#### About Alpro Pharmacy

With humble beginnings as a single pharmacy outlet in the small town of Port Dickson
in 2002, Alpro Pharmacy has grown into a diversified community pharmacy chain, providing
comprehensive primary healthcare solutions through over 300 outlets nationwide and
online. At the heart of Alpro Pharmacy are four key services: Professional and Personalised
Pharmacy Services, Preventive Care, Mum and Baby Care (MamaBe), and Elderly Care(
Silvercare). These services are supported by a team of more than 650 healthcare 
professionals, including family doctors, pharmacists, nutritionists, dietitians,
physiotherapists, and many other healthcare professionals.

 Serving more than 3 million families in Malaysia, Alpro Pharmacy is the first and
only community pharmacy in the country to provide RM1 million product liability 
insurance, safeguarding patients by ensuring access to genuine medications.

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**Source** : [Alpro Pharmacy, Sandoz Malaysia and Doc2Us Launch ACCESS360 to Make Stroke Prevention More Accessible and Affordable](https://www.media-outreach.com/news/malaysia/2026/09/04/484710/?rand=186006)

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