# Circles, Greyskies, and HCLTech Collaborate in TM Forum Catalyst Program to Accelerate AI-led Autonomous Network Operations

- Link: https://www.thailand-business-news.com/pr-news/circles-greyskies-and-hcltech-collaborate-in-tm-forum-catalyst-program-to-accelerate-ai-led-autonomous-network-operations
- Published: 2026-06-22T08:00:00+07:00
- Author: MarketersMEDIA Newswire

Singapore, June 22, 2026 /MarketersMEDIA/ — **[Circles](https://circles.co/)**, **
GreySkies,** and **HCLTech** today announced their participation in the TM Forum
Catalyst Program, a collaborative innovation initiative that brings together Communication
Service Providers (CSPs) and technology partners to co-create and showcase next-
generation solutions for the telecommunications industry.

     

As part of this program, Circles, Greyskies, and HCLTech are collaborating with 
leading telecom operators such as **Circles.Life**, **KDDI**, **Orange,** and **
TELUS** to jointly develop a new AI-powered multi-agent framework to unify customer
experience, network operations, and business processes into an intelligent, real-
time operational ecosystem. The new solution is designed to accelerate end-to-end
automation, enhance service assurance, and improve customer engagement while unlocking
new monetization opportunities through AI-driven insights.

The initiative combines the complementary strengths of the three partners. Circles
brings its AI-native digital telco platform and customer engagement capabilities,
GreySkies contributes its expertise in AI-enabled intelligent network operations
and data-driven automation, while HCLTech contributes its expertise in AI, automation,
and TM Forum Open APIs within an Open Digital Architecture (ODA) framework. Together,
the partners aim to help telecom service providers continuously analyze customer
and network signals, anticipate issues, and enable autonomous decision-making across
domains.

By integrating advanced AI capabilities with open, standards-based architectures,
the solution supports the transition to self-optimizing networks that are more responsive
to changing customer needs and operational complexities. The approach is intended
to improve operational efficiency, accelerate insight-to-action, and enhance customer
lifetime value.      

“As service providers look to meet rising customer expectations, AI will play a 
critical role in delivering more personalized, anticipatory, and seamless experiences,”
said Sanjay Kaul, Chief Revenue Officer at Circles. “Through this collaboration,
we are bringing together complementary capabilities to help operators connect customer
insights with network and business operations in real time, creating new opportunities
for growth and differentiation.” 

“Autonomous operations start with truly understanding the network. By bringing AI-
driven observability and assurance into this Catalyst, we are helping operators 
anticipate and resolve issues before customers ever feel them,” said Dr. Ibrahim
Ghaleb, Chief Operating Officer at GreySkies. “Together with Circles and HCLTech,
we are showing how intelligent network operations connect directly to customer and
business outcomes, turning real-time network signals into faster, self-driven decisions
across the entire operation.” 

“Inclusion in the TM Forum Catalyst program reflects our commitment to co-innovate
with the global telecom ecosystem and accelerate the industry’s transition to AI-
driven, autonomous operations,” said Anil Ganjoo, Chief Growth Officer and Global
Head of Telecom, Media and Technology at HCLTech. “By bringing together multi-agent
AI capabilities with open, standards-based architectures, we are enabling service
providers to deliver more intelligent, agile and differentiated customer experiences
at scale.”

The Catalyst projects will be showcased at TM Forum’s DTW Ignite event in Copenhagen(
June 23-25), bringing together industry leaders to explore collaborative innovation
and the future of telecommunications transformation. 

**About Circles**

Founded in 2014, Circles is a global technology company reimagining the telco industry
with its innovative SaaS platform, empowering telco operators worldwide to effortlessly
launch innovative digital brands or refresh existing ones, accelerating their transformation
into techcos.

Today, Circles partners with leading telco operators across 14 countries and 6 continents,
including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints
for future telco and digital experiences enjoyed by millions of consumers globally.

Circles is backed by renowned global investors, including Peak XV Partners (formerly
Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore
Economic Development Board), with a track record of backing industry challengers.

To learn more about how Circles enables digital transformation for leading telcos
worldwide, visit circles.co.

**About Greyskies**

GreySkies provides telecom operators and large enterprises with a cutting-edge AIOps
Service Assurance platform that delivers full-stack observability across networks,
infrastructure, applications, and services. By combining AI-driven anomaly detection,
event correlation, and automation with real-time analytics and predictive insights,
GreySkies helps service providers improve reliability, enhance user experience, 
and streamline operations while preparing for next-generation network and IT demands.

To learn more about GreySkies can partner with you on your Autonomous Network Transformation
journey, visit greyskiesinc.com

**About HCLTech **

HCLTech is a global technology company, home to more than 227,000 people across 
60 countries, delivering industry-leading capabilities centered around AI, digital,
engineering, cloud, and software, powered by a broad portfolio of technology services
and products. We work with clients across all major verticals, providing industry
solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology
and Services, Semiconductor, Telecom and Media, Retail and CPG, Mobility and Public
Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 
billion. To learn how we can supercharge progress for you, visit hcltech.com.

Contact Info: 
Name: Dhanyasree MEmail: [Send Email](https://send.releasecontact.com/89195517)
Organization: Circles.coWebsite: [https://circles.co/](https://circles.co/)

Release ID: 89195517

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**Source** : [Circles, Greyskies, and HCLTech Collaborate in TM Forum Catalyst Program to Accelerate AI-led Autonomous Network Operations](https://news.marketersmedia.com/circles-greyskies-and-hcltech-collaborate-in-tm-forum-catalyst-program-to-accelerate-ai-led-autonomous-network-operations/89195517?rand=206000)

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