# Closing Digital Literacy Gap Could Unlock Trillions of Dollars in Global GDP Growth

- Link: https://www.thailand-business-news.com/pr-news/closing-digital-literacy-gap-could-unlock-trillions-of-dollars-in-global-gdp-growth-2
- Published: 2026-09-10T16:15:00+07:00
- Author: Media OutReach

#### _New report, authored by GSMA Intelligence in partnership with Huawei, released at UNESCO’s Digital Learning Week_

 *  _Digital literacy – not coverage – is the main barrier keeping 3.1 billion people
   offline._
 *  _AI could potentially widen the digital literacy gap._
 *  _Bridging the usage gap could boost global GDP by $3.5 trillion from 2023 _to
   _2030._
 *  _Citing Huawei’s Skills on Wheels __initiative, the report urges policymakers,
   telcos, and tech vendors to treat AI literacy as critical__ infrastructure._

 PARIS, FRANCE – [Media OutReach Newswire](https://www.media-outreach.com/) – 10
September 2026 – More than one in three (38%) people remains offline despite being
covered by mobile broadband_ – _and a lack of digital literacy skills is often to
blame, according to new research published today.

![Closing Digital Literacy Gap Could Unlock Trillions of Dollars in Global GDP Growth](
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 The new report, _“Bridging the Divide: Enhancing Digital Literacy in the AI Era_,”
authored by GSMA Intelligence and produced in collaboration with Huawei, identifies
a digital divide impacting 3.1 billion people caused by a shortage of digital skills,
user trust and AI literacy.

 **AI raises both access and risk**

 Existing industry projections suggest closing the capability gap could add around
$3.5 trillion to global GDP by 2030, with more than 90% of those gains flowing to
low- and middle-income countries (LMICs). Physical mobile broadband coverage currently
reaches 96% of people worldwide.

 The report, unveiled at UNESCO’s Digital Learning Week, suggests artificial intelligence
could act as both a bridge and a barrier for underserved communities. AI-powered
voice assistants and applications that work with images, audio and video can all
help low-literacy users bypass the need to input text. At the same time, they raise
the security and critical-thinking standards required to participate safely. However,
the study warns that users must now be able to understand data privacy and identify
risks such as fraud and deepfakes.

 The research cites World Bank statistics that GenAI literacy represents the highest-
value skill category, with wage premiums up to 36%, far exceeding returns for both
digital and traditional AI skills.

 Without targeted interventions in basic digital training, the authors warn, rapid
AI adoption risks entrenching existing inequalities even in areas with full network
coverage.

 **Mobile classrooms build skills in remote areas**

 Digital inclusion initiatives typically target those most at risk of digital exclusion,
including rural and remote communities, children and teachers in rural schools, 
older people, and women and girls.

 The report emphasizes the need for community-based delivery models, citing Huawei’s
Skills on Wheels initiative as a field-tested example — particularly its solar-powered
DigiTruck mobile classrooms, which bring hardware, rural connectivity and hands-
on training, including AI literacy, to off-grid regions.

 Since 2019, training courses delivered by Skills on Wheels projects have reached
more than 130,000 people across 21 countries, with more people benefiting indirectly.
DigiTruck trainers encourage trainees to share their new skills, which is shown 
to occur in practice. [A report on DigiTruck by Kenya’s Ministry of Information, Communications and Digital Economy](https://www-file.huawei.com/-/media/corp2020/pdf/tech4all/cases/digitruck-executive-summary-report-v5.pdf?la=en)
shows that 79% of DigiTruck trainees surveyed had passed on their newly acquired
digital skills to family members and peers.

 **Policymakers urged to treat AI literacy as core infrastructure**

 To bridge the usage gap, the report urges policymakers, telecom operators and technology
vendors to work together and focus on four priorities：

 *  Treating practical AI awareness, online safety and information verification 
   as a baseline national qualification.
 *  Adopting multilingual voice and conversational interfaces across public services
   to minimise user-side technical hurdles.
 *  Scaling up mobile learning units through cross-sector partnerships that combine
   operator connectivity, vendor technology and local NGO networks.
 *  Measuring performance by independent task completion and fraud resilience rather
   than trainee numbers.

 “Digital literacy can no longer be defined by static thresholds,” said Tim Hatt,
head of research and consultancy at GSMA Intelligence. “Connectivity alone is insufficient—
capabilities, system design and trust must evolve together. To capture this multi-
trillion-dollar opportunity, stakeholders must integrate layered AI literacy directly
into daily livelihoods through trusted community channels.”

 “Mobile classrooms have demonstrated immense value in helping underserved populations
break through physical and psychological barriers to technology,” said Gavin Allen,
Executive Editor-in-Chief at Huawei. “We will continue working alongside local governments
and industry partners to drive digital literacy, ensuring that no one is left behind
as we transition into the AI economy.”

 A new DigiTruck program will launch in France this autumn, covering several cities
in the Île-de-France region and targeting low-income and underserved communities
with digital skills training.

 The full report is available on the GSMA Intelligence research portal: 
 [https://www.gsmaintelligence.com/research/bridging-the-divide-enhancing-digital-literacy-in-the-ai-era](https://www.gsmaintelligence.com/research/bridging-the-divide-enhancing-digital-literacy-in-the-ai-era)

 **_FAQ_**

 **Q1: What is the main purpose of this report? 
 
A: The report analyzes the critical
importance of enhancing digital skills in the AI era, highlighting digital literacy
as a layered and evolving capability. It calls on all stakeholders to collaborate
in accelerating global digital inclusion and skill development.

 **Q2: What does it mean for policymakers to treat “AI literacy as core infrastructure”?**

A: It means shifting policy focus from just building physical base stations to funding
human capabilities. The report urges governments to integrate baseline AI awareness,
online security, and media verification into national qualification frameworks, 
treating digital skills as an essential public utility alongside electricity and
broadband.

Hashtag: #Huawei

The issuer is solely responsible for the content of this announcement.

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**Source** : [Closing Digital Literacy Gap Could Unlock Trillions of Dollars in Global GDP Growth](https://www.media-outreach.com/news/france/2026/09/10/486306/?rand=186006)

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