# Comarch Loyalty Transforms Azerbaijan Airlines' Loyalty Program into a Fintech Ecosystem

- Link: https://www.thailand-business-news.com/pr-news/comarch-loyalty-transforms-azerbaijan-airlines-loyalty-program-into-a-fintech-ecosystem
- Published: 2026-10-20T14:00:00+07:00
- Author: PR Newswire

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**_AZAL Miles Now Operates as a Digital Wallet, Rewarding Passengers for Both Travel
and Everyday Spending_**

KRAKÓW, Poland, Oct. 20, 2026 /PRNewswire/ —** Comarch Loyalty, a global leader 
in AI-driven loyalty, today announced it has overhauled AZAL Miles, the frequent
flyer program for Azerbaijan Airlines. By implementing the Comarch Loyalty platform,
the airline has shifted from a traditional distance-based reward system to a broader
fintech model. The updated system ties status miles directly to ticket spend.**

Comarch Loyalty integrated a QR scanner directly into the AZAL app, allowing members
to earn and spend miles across a network of non-airline partners. This infrastructure
connects the loyalty program with companies across a wide range of sectors.

Comarch Loyalty also deployed a "Cash+Miles" payment module, enabling passengers
to split transactions between cash and accumulated miles at checkout.

The new Comarch Loyalty architecture supports direct third-party API connections,
including a recent integration with Bolt. Passengers can exchange miles for ride-
hailing vouchers directly within their accounts.

On the backend, the Comarch Loyalty automation engine manages the program’s lifecycle
rewards. These include issuing Welcome Miles for new registrations, distributing
annual Birthday Miles, and deploying targeted promo codes to specific user segments
without requiring manual oversight.

As the technological partner for the AZAL Miles program, Comarch Loyalty provides
the scalable architecture needed to drive the airline’s ambitions to create new 
opportunities for members and offer more personalized services.

**About Comarch Loyalty **

Comarch Loyalty is a global leader in AI-driven loyalty solutions, empowering high-
scale B2B, B2C, and coalition programs for more than 1.3 billion members in over
50 countries across 6 continents. Running 150+ active loyalty projects and seamlessly
integrating with 2,000+ partners, Comarch Loyalty processes 15 billion loyalty-related
transactions annually, transforming massive loyalty data into margin-accretive decisions
and proven ROI.

At the core of the platform is an advanced Agentic AI layer that proactively monitors
program health, allows marketers to build campaigns and extract data insights in
plain language, and predicts customer behavior to deliver the Next Best Offer. Combined
with AI Loyalty Guard for real-time fraud detection, Comarch Loyalty equips iconic
brands – including BP, Ford, Heathrow, JetBlue, and Deutsche Bahn – with the technology
to maximize Customer Lifetime Value and profitability. This global expertise is 
consistently recognized by prestigious industry awards and regularly featured in
leading analyst reports. For more information, visit [loyalty.comarch.com](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4799762-1&h=635273636&u=http%3A%2F%2Floyalty.comarch.com%2F&a=loyalty.comarch.com).

Media Contact: [michal.ostasz@comarch.com](https://www.thailand-business-news.com/pr-news/michal.ostasz@comarch.com)

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**Read the original article :** [Comarch Loyalty Transforms Azerbaijan Airlines' Loyalty Program into a Fintech Ecosystem ](http://www.prnasia.com/story/archive/5074213_AE74213_0?rand=184833)
