# Digital Identity Co. Modernizes Thailand Immigration Bureau Services with AWS

- Link: https://www.thailand-business-news.com/pr-news/digital-identity-co-modernizes-thailand-immigration-bureau-services-with-aws
- Published: 2026-05-28T14:06:00+07:00
- Author: PR Newswire

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_Mobile app enables travelers to complete their arrival card in just three minutes
to serve approximately 30 million tourists annually in a national pilot_

BANGKOK, May 28, 2026 /PRNewswire/ — Amazon Web Services (AWS), an Amazon.com, Inc.
company (NASDAQ: AMZN), today announced that the Thailand Immigration Management
System (THIM), the country’s first web and mobile application for national immigration
management, is built on AWS. Developed by Digital Identity Co., Ltd in partnership
with the Thailand Immigration Bureau, THIM leverages AWS cloud services to help 
modernize the immigration process for Thailand, home to Bangkok, the world’s most
visited city by international arrivals [in 2025](https://www.euromonitor.com/newsroom/press-releases/december-2025/euromonitor-international-unveils-worlds-top-100-city-destinations-for-2025).

**Designed to significantly reduce wait times at checkpoints**

Now available for download in a pilot, THIM is designed to help travelers save time
and complete their arrival card in just three minutes, offering a more convenient
and streamlined border experience.

For the first time, international tourists visiting Thailand can complete their 
arrival registration digitally before they land. The app currently supports English,
Russian, Japanese, and Chinese languages, with plans to add more languages in the
coming months.

"Thailand’s immigration system serves approximately 30 million international tourists
annually, and it is our responsibility to ensure that every traveler’s experience
at our borders reflects the modern, welcoming nation we are. THIM positions Thailand
at the forefront of Southeast Asia’s digital immigration transformation through 
a national mobile platform. By embracing cloud technology, we have reduced processing
times significantly while strengthening our national security capabilities," said
Pol.Maj.Gen. Pratya Prasarnsuk, Deputy Commissioner of Immigration Bureau.

"The border is Thailand’s front door," said Mr. Natakorn Tanachaihirun, CEO, Digital
Identity Co., Ltd. "We built THIM to make sure it’s wide open and secure at the 
same time. This is just the beginning of what a cloud-native services center can
do for the Immigration Bureau and the millions of travelers it serves."

**Powering faster borders**

THIM’s architecture leverages AWS services deployed in the AWS Asia Pacific (Bangkok)
Region across three pillars.

 ◦ **Document verification:** Using AI-powered optical character recognition (OCR),
   text is extracted from passports to support e-KYC workflows
 ◦ **Compute and orchestration:** [Amazon EC2](https://aws.amazon.com/ec2/) for 
   scalable compute capacity, [Amazon EKS](https://aws.amazon.com/eks/) for containerized
   workloads, and [Elastic Load Balancing](https://aws.amazon.com/elasticloadbalancing/)
   for high availability – especially important during peak travel periods
 ◦ **Security and compliance:** [Amazon GuardDuty](https://aws.amazon.com/guardduty/)
   for continuous threat detection, [AWS Security Hub](https://aws.amazon.com/security-hub/)
   for centralized security posture management, and [AWS Key Management Service](https://aws.amazon.com/kms/)(
   AWS KMS) and [AWS Certificate Manager](https://aws.amazon.com/certificate-manager/)(
   ACM) for end-to-end encryption of and secure communications between systems to
   ensure data security for sensitive traveler data such as passport numbers

"Across Southeast Asia, we’re seeing a fundamental shift in how governments think
about digital infrastructure, not as a back-office upgrade, but as a strategic enabler
of national competitiveness and citizen trust," said Vatsun Thirapatarapong, Country
Manager, AWS Thailand. "THIM is a proof point that when you pair visionary leadership
with world-class cloud technology, you can deliver outcomes that once seemed mutually
exclusive: a seamless traveler experience and stronger national security, achieved
together."

THIM is designed to serve as a comprehensive digital services center for the Immigration
Bureau, with planned capabilities including appointment booking, e-Extension, issuance
of transaction-related certification documents, and other immigration-related digital
services. Visitors can download the app on the [Apple](https://apps.apple.com/th/app/thim-thai-immigration-bureau/id6759272559)
and [Android](https://play.google.com/store/apps/details?id=th.go.immigration.thim)
store.

**About Amazon Web Services**

Amazon Web Services (AWS) is guided by customer obsession, pace of innovation, commitment
to operational excellence, and long-term thinking. By democratizing technology for
nearly two decades and making cloud computing and generative AI accessible to organizations
of every size and industry, AWS has built one of the fastest-growing enterprise 
technology businesses in history. Millions of customers trust AWS to accelerate 
innovation, transform their businesses, and shape the future. With the most comprehensive
AI capabilities and global infrastructure footprint, AWS empowers builders to turn
big ideas into reality. Learn more at [aws.amazon.com](http://aws.amazon.com/) and
follow @AWSNewsroom.

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  |  This article was produced by Cision PR Newswire, our trusted news partner. The views expressed and the content presented here are solely those of the author and may not fully reflect the opinions of Thailand Business News. |

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