# enParadigm set to extend one of the largest AI-powered capability interventions to more than 900 wealth advisers across APAC

- Link: https://www.thailand-business-news.com/pr-news/enparadigm-set-to-extend-one-of-the-largest-ai-powered-capability-interventions-to-more-than-900-wealth-advisers-across-apac
- Published: 2026-08-13T13:41:00+07:00
- Author: PR Newswire

_The initial participating cohorts recorded a 50% increase in quarterly revenue,
__doubled their weekly customer appointments and achieved an average 35% improvement
in competency scores_

SINGAPORE, Aug. 13, 2026 /PRNewswire/ — [enParadigm](https://www.enparadigm.com/),
an immersive AI talent solutions company, has rolled out its AI-powered capability-
building intervention for one of Singapore’s top 3 banks. Following the initial 
success with the bank, the intervention is now being extended to more than 900 wealth
advisers across APAC.

The intervention helped wealth advisers strengthen critical customer engagement 
skills through realistic simulations, repeated practice and immediate behavioural
feedback. Among the initial participating cohorts, weekly customer appointments 
doubled, competency scores improved by an average of 35% and quarterly revenue per
wealth advisor increased by 50%.

Ministry of Manpower [data](https://stats.mom.gov.sg/iMAS_PdfLibrary/mrsd-Adoption-of-Artificial-Intelligence-Adoption-Among-Firms.pdf)
shows that while 28.5% of private-sector establishments had begun adopting AI, only
3.8% had integrated it into core processes. This reflects the wider shift Singapore
is now encouraging, from AI experimentation to meaningful application within business
processes. The intervention demonstrates what this can look like in practice, with
AI embedded into workforce development and linked to measurable improvements in 
capability, workplace performance, and business outcomes.

**Turning AI-powered practice into measurable performance improvement**

The intervention was delivered through enParadigm’s [Catalyx](https://www.enparadigm.com/catalyx-talent-intelligence-platform),
an AI-powered experiential learning and talent intelligence platform. It focused
on a defined business challenge: helping advisers handle important customer conversations
more confidently and consistently. Through AI-powered simulations, advisers interacted
with virtual customer personas that responded dynamically to their pitch, asked 
tough questions and raised objections like a real customer would. The platform adapted
each conversation based on the adviser’s responses, assessed specific behaviours
in real time and provided immediate, personalised feedback. Advisers could then 
repeat challenging scenarios and refine their approach before applying the skills
in live customer conversations.

_"The strongest enterprise AI applications begin with a clearly defined business
outcome, rather than with the technology itself. In this intervention, we focused
on the behaviours that influence the quality of customer conversations and created
a safe and scalable environment in which advisers could practise, receive feedback
and continuously improve. The results demonstrate how capability building can be
connected more directly to business performance with the help of the right tools,"
said _**_Jash Bajaj, Business Director and Head of APAC, enParadigm_**_._

**What other organisations can replicate**

The intervention highlighted that a key constraint was not access to sales knowledge,
but limited access to consistent opportunities to practice, receive timely feedback
and benefit from just-in-time coaching. Advisers previously waited up to three weeks
for supervisor-led coaching as each individual supervisor was responsible for as
many as 10 employees.

Giving advisers an on-demand environment for repeated practice reduced their dependence
on scheduled coaching sessions. It also gave managers greater visibility into individual
capability gaps, allowing subsequent human coaching to focus on specific behaviours
rather than broad or generic feedback.

This journey suggests that organisations can improve the effectiveness of AI-led
capability initiatives by starting with a defined business outcome rather than broad
technology adoption.

They can then identify the workplace capabilities most closely linked to that outcome,
create realistic opportunities for employees to practise those capabilities and 
measure progress on role-specific behavior, KPIs and commercial performance. This
broader evidence chain allows organisations to assess not only whether employees
completed an intervention, but whether their behaviour and results changed afterwards.

_"Over 16 years of building contextual simulations, we have seen technology transform
dramatically, but the fundamentals of improving workplace performance remain unchanged.
AI should not be adopted simply because a new tool is available. It must address
a clearly identified performance challenge, enable measurable behavioural change
and demonstrate impact through workplace outcomes. This provides a stronger basis
for scaling AI investments and improving workforce productivity," said _**_John 
Cherian, CEO and Co-founder of enParadigm_**_._

The approach can extend beyond wealth advisory and sales, with AI-powered simulations
being applied to roles in which business outcomes depend on the quality and consistency
of human interactions, including people management, recruitment, customer service,
negotiation, healthcare, hospitality and frontline operations.

Learn more at [https://www.enparadigm.com/catalyx-talent-intelligence-platform](https://www.enparadigm.com/catalyx-talent-intelligence-platform)**.**

**– END –**

**About enParadigm**

enParadigm is a leading immersive AI talent solutions company helping organizations
improve workforce productivity across the hire-to-grow lifecycle. At the core of
its offerings is Catalyx, an AI-powered platform that enables organizations to assess
talent, identify skill gaps, and build role-specific capabilities through realistic
workplace simulations, personalized feedback, and performance analytics. Its broader
portfolio includes Compass, which delivers facilitated and blended capability-building
journeys, and Cockpit, an AI experience builder used to create customized talent
solutions and track learner progress.

With more than 16 years of experience across 1000+ global enterprises in financial
services, consumer goods, technology, healthcare, automotive, and retail industries,
enParadigm has supported the development of more than one million professionals 
worldwide.

**Website:** [www.enparadigm.com](http://www.enparadigm.com/)

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  |  This article was produced by Cision PR Newswire, our trusted news partner. The views expressed and the content presented here are solely those of the author and may not fully reflect the opinions of Thailand Business News. |

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**Read the original article :** [enParadigm set to extend one of the largest AI-powered capability interventions to more than 900 wealth advisers across APAC ](http://www.prnasia.com/story/archive/5025643_AE25643_0?rand=184833)