# IBM Study: CEOs are Reshaping C-suite Roles for the AI Era

- Link: https://www.thailand-business-news.com/pr-news/ibm-study-ceos-are-reshaping-c-suite-roles-for-the-ai-era
- Published: 2026-05-04T11:01:00+07:00
- Author: PR Newswire

◦ _76% of_ _surveyed_ _organizations now have a Chief AI Officer, up from 26% a
   year ago_
 ◦ _59% of CEO respondents say the CHRO’s influence will increase over the next 
   few years_
 ◦ _Nearly two-thirds of surveyed CEOs are comfortable using AI to help inform major
   strategic decisions _

ARMONK, N.Y., May 4, 2026 /PRNewswire/ — A new global study from the IBM (NYSE: 
[IBM](https://www.ibm.com/investor)) Institute for Business Value finds that the
accelerating pace of AI is pushing CEOs to redesign how C-suite roles are structured
to drive greater business impact across the enterprise.

 [⌊IBM Institute for Business Value CEO Study⌉](https://mma.prnasia.com/media2/2971103/IBM_Institute_for_Business_Value_CEO_Study.jpg?p=medium600)

IBM Institute for Business Value CEO Study

In the foreword of the study, **IBM Vice Chairman Gary Cohn** writes, "The CEO’s
role has always been to lead through disruption. What AI changes is the velocity
and consequences of leadership. Enterprises that succeed will operate AI-first –
not as a layer of technology, but as a new operating model. Decision cycles will
compress. Boundaries between functions will dissolve. Advantage will accrue to those
who can learn, adapt, and execute faster than their competitors."

The annual [IBM CEO study](https://www.ibm.com/thought-leadership/institute-business-value/en-us/c-suite-study/ceo),*
which surveyed 2,000 CEOs globally, shows that as AI becomes more pervasive in the
enterprise, CEOs are under growing pressure to rethink how leadership teams operate,
how decisions get made and how organizations are structured.

Among the key findings:

 ◦ 76% of surveyed organizations have a Chief AI Officer (CAIO) in 2026, up from
   just 26% in 2025.
 ◦ Analysis shows that organizations with an AI-first approach to C-suite design
   have scaled 10% more AI initiatives enterprise-wide than their peers.
 ◦ 64% of surveyed CEOs say they are comfortable making major strategic decisions
   based on AI-generated input. 
 ◦ 83% of respondents agree that AI sovereignty is essential to business strategy,
   underscoring the importance of having the right controls as AI plays a larger
   enterprise-wide role. 
 ◦ Surveyed CEOs say only 25% of the workforce is using AI regularly as part of 
   their job, despite 86% believing their employees have the skills to collaborate
   with AI.

"AI is changing how work gets done, bringing people and software together in new
ways, and it’s changing how people come together in the workplace," said Mohamad
Ali, Senior Vice President, IBM Consulting. "The CEOs delivering real results from
AI transformation aren’t just deploying AI faster, they’re redesigning their organizations
to bring together the best people with the best technology."

**_New challenges demand different kinds of leadership_**

 ◦ 85% of respondents say all functional leaders must become technology experts 
   in their domain, signaling that AI accountability is expanding beyond specialized
   roles. 
 ◦ Among organizations with a CAIO, all surveyed CEOs expect the influence of the
   role to increase by 2030, alongside rising influence across every member of the
   C-suite. 
 ◦ 59% of surveyed CEOs say the CHRO’s influence will increase over the next few
   years.

**_As CEOs turn to AI-driven decisions, governance and_** **_controls_** **_become
more critical_**

 ◦ By 2030, surveyed CEOs expect 48% of operational decisions where consistency 
   and guardrails can be codified will be made by AI without human intervention,
   compared to 25% today. 
 ◦ 79% of executives surveyed confirm they are decentralizing decision-making, distributing
   accountability as AI plays a more significant role enterprise wide. 

**_Organizations are betting on people to drive AI_** **_success_**

 ◦ 83% of CEOs surveyed say AI success depends more on people’s adoption than technology.
 ◦ Between 2026 and 2028, respondents expect 29% of employees to require reskilling
   for a different role and 53% to need upskilling to perform their current role
   more effectively. 
 ◦ Surveyed organizations that redesigned five core business areas — technology,
   finance, HR, operations and cross-functional collaboration — are four times more
   likely to have delivered on business objectives. 
 ◦ 77% of respondents say talent and technology leadership roles are converging,
   suggesting tighter integration between talent, technology and enterprise strategy.

To view the full study, visit: [https://www.ibm.com/thought-leadership/institute-business-value/en-us/c-suite-study/ceo](https://www.ibm.com/thought-leadership/institute-business-value/en-us/c-suite-study/ceo)

The study also features industry perspectives from senior executives on how business
leaders are responding to AI-driven change. A selection of these firsthand views
are available in the addendum below.

**\*Study MethodologyThe IBM Institute for Business Value, in cooperation with Oxford
Economics, conducted a survey of 2,000 CEOs and equivalent senior leaders across
33 geographies and 21 industries from February to April 2026. The survey explored
how leaders are redesigning business models, operating structures and execution 
capabilities in an AI-driven economy, with additional analysis examining how organizations
translate AI ambition into enterprise-wide execution and business value.

The IBM Institute for Business Value, IBM’s thought leadership think tank, combines

global research and performance data with expertise from industry thinkers and leading
academics to deliver insights that make business leaders smarter. For more world-
class thought leadership, visit: [www.ibm.com/ibv](http://www.ibm.com/ibv). To receive
more insights, subscribe to the IdeaWatch newsletter: [https://ibm.co/ibv-ideawatch](https://ibm.co/ibv-ideawatch).

**About IBMIBM is a leading provider of global hybrid cloud and AI, and consulting
expertise. We help clients in more than 175 countries capitalize on insights from
their data, streamline business processes, reduce costs and gain the competitive
edge in their industries. Thousands of government and corporate entities in critical
infrastructure areas such as financial services, telecommunications and healthcare
rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital
transformations quickly, efficiently and securely. IBM’s breakthrough innovations
in AI, quantum computing, industry-specific cloud solutions and consulting deliver
open and flexible options to our clients. All of this is backed by IBM’s long-standing
commitment to trust, transparency, responsibility, inclusivity, and service.  Visit
[www.ibm.com](http://www.ibm.com/) for more information.

**Media ContactMarisa Conway
IBM Corporate Communications[conwaym@us.ibm.com](https://www.thailand-business-news.com/pr-news/conwaym@us.ibm.com)

**Executive Perspectives****:**

"It’s not laying AI on top of your existing tools and services. It’s reimagining
the entire process." — **Pablo T. Rivero, CEO,** **Resy** **and SVP, Global Dining,
American Express**

"You can’t forecast every disruption, but you can prepare by building organizations
that are resilient, adaptable, and ready to operate through change." — **Andrew****
Anagnost, President and CEO, Autodesk**

"AI has moved from the infrastructure layer, largely invisible, to the surface layer
of how we work and how we serve customers." — **David Risher, CEO, Lyft**

"The introduction of AI is more transformative than the introduction of the internet
was at the time – not because of the technology itself, but because of its impact
on how people work, decide and collaborate." — **Jan** **Polkerman, CEO, Dutch Tax
and Customs Authority IT **

"AI needs to be embedded into how we operate. That means integrating it into workflows
across design, merchandising, marketing, stores, and operations—not as a separate
initiative, but as part of how the business runs." – **Patrice Louvet, President
and CEO, Ralph Lauren Corporation**

 [⌊IBM Corporation logo.⌉](https://mma.prnasia.com/media2/2319830/IBM_LOGO_1.jpg?p=medium600)

IBM Corporation logo.

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