# IFS Industrial Index 2026 reveals the factory floor is surging ahead in AI usage leading to 90% gains in reliability and performance

- Link: https://www.thailand-business-news.com/pr-news/ifs-industrial-index-2026-reveals-the-factory-floor-is-surging-ahead-in-ai-usage-leading-to-90-gains-in-reliability-and-performance
- Published: 2026-10-13T21:22:00+07:00
- Author: PR Newswire

_New annual index uncovers a growing execution divide as industrial frontline teams
tap operational data to solve critical challenges and achieve cost savings with 
AI while leadership catches up on governance, AI safety, and scale_

ORLANDO, Fla., Oct. 13, 2026 /PRNewswire/ — IFS Unleashed – IFS, the leading provider
of Industrial AI software, today launched new research revealing a significant divide
between frontline execution and C-suite strategy in industrial AI usage. According
to the _IFS Industrial Index 2026*_, which surveyed over 2,200 senior decision makers
from across 14 countries, operational workers are driving real-world AI implementation
and delivering tangible, commercial value. Meanwhile, formal AI governance frameworks
and data access structures are not keeping pace.

**The operational impact: 50% employee time freed, direct savings across departments**

When frontline teams – engineers, plant managers, service leads, logistics managers–
connect their domain expertise and operational data with Industrial AI, the business
impact is immediate. Rapid adoption on the floor is delivering direct commercial
returns in savings across key operational areas, despite solutions not currently
being used to the fullest. Over 90% of global organizations report significant gains
in reliability and performance:

 ◦ 93% improvement in first-time-right performance
 ◦ 90% increase in asset availability
 ◦ 88% improvement in on-time delivery schedule adherence

Removing operational friction also frees employee capacity. With over 50% of employee
time saved across key workflow areas like production throughput and quality assurance,
companies are repurposing workforce capacity toward higher-value initiatives:

 ◦ 36% prioritizing workforce safety, training and operational compliance
 ◦ 35% optimizing asset performance and reliability
 ◦ 26% accelerating continuous process improvement
 ◦ 25% growing overall market share

**The knowledge impact: 43% training agentic digital workers, 37% upskilling humans**

Factory floor teams are pushing ahead as they know the operational problems that
need to be solved, recognizing that the answers already lie in their institutional
knowledge and operational data.

The data reveals that frontline workers are taking workforce transformation into
their own hands:

 ◦ 43% have trained and introduced agentic digital workers into their day-to-day
   operations over the past 12 months
 ◦ 37% have upskilled peers to use industrial AI tools in everyday operations
 ◦ 36% have directly trained staff to collaborate with digital workers

In contrast, executive leadership’s primary AI effort over the same period was upskilling
management to improve their own AI literacy (41%), directing attention inward rather
than enabling the floor. While 27% of respondents view AI literacy as the first 
vital step for organizational readiness, ground-level execution is moving regardless,
leaving leadership confidence (30%) as one of the biggest operational barriers to
scaling success.

**Cathie Hall, Chief Product & Customer Officer at IFS, commented:** "The factory
floor is moving at full speed. Workers see the operational insights, know their 
data better than anyone, and they know they need industrial-grade AI solutions to
turn that expertise into action. The real challenge for leadership isn’t driving
adoption, it’s having the insights to clear legacy roadblocks and delivering the
secure industrial harness, data pipelines, and governance required to scale these
wins safely and globally."

**The AI governance conundrum: confidence on paper masks critical control gaps**

While floor-level initiative proves demand for intelligent tools, the disconnect
between perceived readiness and actual operational safeguards creates potentially
dangerous exposure. Despite over 70% of organizations claiming confidence in their
safety and data policies, critical controls are missing where they matter most:

 ◦ Only 11% have validated AI outputs for safety-, quality-, or mission-critical
   processes
 ◦ Only 11% have established control mechanisms for AI use with sensitive or export-
   controlled data
 ◦ Only 4% have implemented mandatory human oversight or approval requirements for
   AI-supported decisions
 ◦ Only 20% have embedded Industrial AI into supply chain management or maintenance
   planning (MRO) – the functions where operational failures carry the highest consequences

In industrial operations, this gap between confidence and control is an operational
liability. Agentic AI at scale without robust safety frameworks and decision oversight
creates compounding risk: unvalidated outputs in mission-critical processes, uncontrolled
data exposure, decisions without human accountability.

**Cathie Hall concluded: **"Industrial operations are defined by speed and consequences.
Every decision, every asset, every second compound. To compete, leadership must 
match the frontline’s pace. That means having Industrial AI at the heart of operations
to support rapidly scaling agentic AI, enabling the safety, governance, and data
controls that make rapid decision-making trustworthy and operationally sound. Companies
that move now will compress decision cycles and extend competitive advantages. Leadership
cannot afford to lag."

Learn more about IFS Intelligence here: [https://www.ifs.com/en/products/ai/ifs-intelligence/](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796575-1&h=697688892&u=https%3A%2F%2Fwww.ifs.com%2Fen%2Fproducts%2Fai%2Fifs-intelligence%2F&a=https%3A%2F%2Fwww.ifs.com%2Fen%2Fproducts%2Fai%2Fifs-intelligence%2F)

**IFS Press Contacts:**

EUROPE / MEA / APJ: Adam Gillbe

IFS, Director of Corporate & Executive Communications

Email: [adam.gillbe@ifs.com](https://www.thailand-business-news.com/pr-news/adam.gillbe@ifs.com)

NORTH AMERICA / LATAM: Mairi Morgan

IFS, Director of Corporate & Executive Communications

Email: [mairi.morgan@ifs.com](https://www.thailand-business-news.com/pr-news/mairi.morgan@ifs.com)

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