# IFS Launches IFS Intelligence: new way to apply AI to industrial challenges that technology previously could not solve

- Link: https://www.thailand-business-news.com/pr-news/ifs-launches-ifs-intelligence-new-way-to-apply-ai-to-industrial-challenges-that-technology-previously-could-not-solve
- Published: 2026-10-13T21:21:00+07:00
- Author: PR Newswire

_Unearth insights from every corner of your industrial operation, act on the answer,
and set crews of digital workers to the point of work – in plain language, all in
one place_

ORLANDO, Fla., Oct. 13, 2026 /PRNewswire/ — IFS UNLEASHED – IFS, the world’s leading
provider of Industrial AI software, today launched IFS Intelligence, a new product
that collates data from across your industrial operation (from assets, systems, 
processes) and turns it into meaningful action in minutes – creating value through
new revenue streams and impactful operational efficiencies.

IFS Intelligence performs work directly in the systems that run physical operations.
Built around everything the operation already knows – its assets, work orders, schedules
and history – it understands how that operation runs, working from live data across
IFS and third-party systems, and acting only within the rules the business sets.

Industrial organizations have learned to operate with lost capacity: unplanned downtime
has a target, missed first-time fixes are built into service plans, and scrap has
an allowance. Many of those losses trace back to the technology they run on: systems
that do not talk to each other, screens that take months to learn, implementations
that take years, and the spreadsheets and workarounds people build to bridge the
gaps.

The knowledge to cut those losses already exists, but getting at it means knowing
which system to open, which screen to find, and who to ask. IFS Intelligence is 
designed to close the gap between what an operation knows and what it can get done.
While deeply rooted in complex workflows and industry-specific context, consumer-
grade simplicity is built into the user experience, with governance and guardrails
embedded.

IFS Intelligence brings Industrial AI to the point of work: people in the field,
on the plant floor, on a rig or in the office can ask questions in plain language
through a single conversational interface. IFS Intelligence reasons across live 
operational data to explain what is happening and plan what should happen next, 
with the sources shown. It can then act on that plan, governed by IFS’s Industrial
AI Harness.

Customers are already using IFS Intelligence across a number of business-critical
scenarios. One recent use case was experienced by a production manager who learned
that a large order due next quarter was at risk. Finding out why, and what to do
about it, meant connecting inventory, production capacity, supplier commitments,
logistics constraints and the financial impact of delay. With IFS Intelligence, 
one question can identify the risk, surface likely causes and recommend the next
action, which the manager can approve and set in motion. What used to take several
reports, systems and specialists, or might not have even been possible, becomes 
one governed flow from question to action.

**Curtis Taylor, Chief Business Operations Officer, Sims Crane & Equipment, said:**"
I was literally building skills and working out how to make our operational data
actually accessible to our teams, piece by piece, when I saw IFS Intelligence. That
changed the conversation entirely. Out of the box, all the data in our systems can
be surfaced to our people. They can ask questions about our fleet, which cranes 
would be best to meet a particular customer requirement, for example, maximizing
our fleet efficiency."

IFS Intelligence gives people three ways to put Industrial AI to work:

 ◦ **Ask and act with Cowork:** question live operational data in plain language,
   investigate problems and prepare actions that run only once a person provides
   approval. Any answer can become a Lens, a live view that keeps updating as the
   operation moves, and work that succeeds once can be saved as a Skill for anyone
   to repeat. Cowork also reaches connected systems such as Microsoft 365 through
   MCP.
 ◦ **Delegate with Loops:** hand defined workflows to digital workers that run in
   the background and escalate when judgment or approval is needed. Teams build 
   their own digital workers in Studio, so capacity can grow without waiting on 
   hiring.
 ◦ **Extend with Runway:** use plain-language requirements to speed up the migration,
   configuration and extension of IFS, with less implementation effort and less 
   risk.
 ◦ **Trust and Safety: **Underneath all three, the IFS Industrial AI Harness applies
   the context and controls that industrial operations require.

**Mark Moffat, CEO, IFS, commented:****"**We often see industrial organizations 
operating at around 60% of their potential. The missing 40% is already inside the
business. It sits in the expertise of the control room, the knowledge of the night
shift, and the data spread across every system. IFS Intelligence brings all of it
together and puts it to work. People can ask a question, take action, or hand a 
task to a digital worker, all within the rules, permissions and approvals that govern
their business. That is how industry closes the gap."

**Nick Patience, Vice President & Practice Lead AI Group, The Futurum Group, said:**"
Industrial organizations face a genuine dilemma: their frontline teams generate 
insights faster than enterprise systems can act on them. There is a growing need
for solutions that address that gap and are built from industrial workflows. What
matters to enterprise customers is that any advanced AI solution understands the
operational constraints unique to these sectors, for the recommendations and actions
it surfaces to be accurate, executable, and trusted. The market opportunity is real,
but success requires that kind of industry-specific grounding."

IFS Intelligence is available now. It is offered as a universal enterprise-wide 
license. The package unlocks IFS Intelligence capabilities across the full spectrum
of in-scope software that the customer has licensed from IFS. Customers receive 
full access to the IFS Intelligence capabilities with no feature-gating or tiering.
In addition, customers will also receive an entitlement of AI Executions. This is
not a credit model but a fair usage cap.

Learn more about IFS Intelligence here: [https://www.ifs.com/en/products/ai/ifs-intelligence/](https://edge.prnewswire.com/c/link/?t=0&l=en&o=4796573-1&h=3240110463&u=https%3A%2F%2Fwww.ifs.com%2Fen%2Fproducts%2Fai%2Fifs-intelligence%2F&a=https%3A%2F%2Fwww.ifs.com%2Fen%2Fproducts%2Fai%2Fifs-intelligence%2F)

**IFS Press Contacts: **

EUROPE / MEA / APJ: Adam Gillbe
IFS, Director of Corporate & Executive CommunicationsEmail:
[adam.gillbe@ifs.com](https://www.thailand-business-news.com/pr-news/adam.gillbe@ifs.com)

NORTH AMERICA / LATAM: Mairi Morgan
IFS, Director of Corporate & Executive CommunicationsEmail:
[mairi.morgan@ifs.com](https://www.thailand-business-news.com/pr-news/mairi.morgan@ifs.com)

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