# insureMO Congratulates its Customer Union Assurance on Winning the 2026 Celent Model Insurer Award

- Link: https://www.thailand-business-news.com/pr-news/insuremo-congratulates-its-customer-union-assurance-on-winning-the-2026-celent-model-insurer-award
- Published: 2026-07-10T14:20:00+07:00
- Author: PR Newswire

SINGAPORE, July 10, 2026 /PRNewswire/ — [insureMO](http://insuremo.com), the global
leading insurance Middle Office Platform provider, extends its warmest congratulations
to its customer [**Union Assurance PLC**](https://unionassurance.com/) (UA) on receiving
the [**2026 Celent Model Insurer Award for Customer Experience Transformation**](https://www.celent.com/en/insights/Model-insurer-CX).
The prestigious global recognition celebrates UA’s innovative **Connected Life Initiative**,
powered by its Union Assurance Clicklife super app, which is redefining the life
insurance experience through an end-to-end digital customer journey.

The [Celent Model Insurer Awards](https://www.celent.com/en/awards/model-insurer)
are among the insurance industry’s most respected accolades, recognizing insurers
that demonstrate outstanding innovation, measurable business impact, and excellence
in technology implementation. UA’s recognition reflects its commitment to transforming
every stage of the customer lifecycle, from policy discovery and onboarding to underwriting,
claims, servicing, and ongoing wellness engagement.

insureMO is proud to have supported Union Assurance in its digital transformation
journey by providing an AI-ready and ecosystem-friendly insurance middleware platform
with rich atomic APIs that enables rapid ecosystem integration, seamless connectivity
between core systems and digital channels, and the agility required to deliver innovative
customer experiences. insureMO has empowered UA to accelerate innovation while maintaining
operational flexibility and scalability.

[⌊Image source: Celent website⌉⌊Image source: Celent website⌉[
Image source: Celent
website

"_Congratulations to the entire Union Assurance team on this remarkable achievement,"_
said **Woody Mo, CEO of insureMO**. "_Winning a Celent Model Insurer Award is a 
testament to UA’s bold vision and relentless focus on customer-centric innovation.
We are honored that insureMO’s platform has played a role in enabling this transformation.
Together, we have demonstrated how open and AI-readable insurance infrastructure
can help insurers innovate faster, collaborate across ecosystems, and deliver exceptional
digital experiences in the AI age._"

**Harsha Senanayake, Chief Information Officer of Union Assurance**, said: _"At 
Union Assurance, our vision has always been to simplify and enrich the life insurance
experience through technology. The Connected Life Initiative is about creating a
seamless, connected ecosystem that empowers customers throughout their life insurance
journey while enabling faster, smarter, and more transparent services._ _Working
with technology partners such as insureMO has enabled us to rapidly integrate new
capabilities, connect our digital ecosystem with our core insurance platform, and
accelerate innovation while maintaining the flexibility needed to meet evolving 
customer expectations."_

According to Celent’s case study, UA’s Connected Life Initiative has produced impressive
business outcomes, including more than **100,000 app downloads**, **69% straight-
through underwriting**, mobile claims submission in under two minutes with zero 
paperwork, and an **over 80% reduction in claims processing effort**. The initiative
also integrates AI-enabled wellness services, digital medical data exchange, automated
underwriting, and real-time claims tracking, creating a continuous and engaging 
customer relationship rather than isolated policy interactions.

The award further highlights the growing importance of open and AI-ready architecture
and ecosystem connectivity in enabling insurers to respond quickly to evolving customer
expectations. As insurers across Asia and around the world continue to modernize
their operations, partnerships between forward-looking insurers like Union Assurance
and technology platforms like insureMO are helping establish new benchmarks for 
digital excellence.

**About insureMO**

insureMO is the global insurance middle office platform. The platform is organized
across three pillars: API, Data, and AI, with 2,500+ atomic APIs spanning the full
insurance lifecycle from quotation to claims. The architecture is open by design:
the same APIs that connect 8,700+ distribution channels and technology partners 
are equally discoverable by AI agents and coding assistants. This is what makes 
insureMO both ecosystem-friendly and AI-friendly; any AI tool capable of calling
APIs can build on insureMO. Over 500 insurers, distributors, and ecosystem partners
across 50+ countries run on insureMO, processing more than US$25 billion in Gross
Written Premium across 17,500+ configured products spanning Life and Health, Personal
Lines, Commercial and Specialty, and Reinsurance. Visit [www.insuremo.com](https://www.insuremo.com/).

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**Read the original article :** [insureMO Congratulates its Customer Union Assurance on Winning the 2026 Celent Model Insurer Award ](http://www.prnasia.com/story/archive/5001947_AE01947_0?rand=184833)