# Loyalty Juggernaut and On Point Loyalty Launch fidivio, the Loyalty Industry's First Integrated Financial Planning, Analysis and IFRS-Compliant Accounting Platform

- Link: https://www.thailand-business-news.com/pr-news/loyalty-juggernaut-and-on-point-loyalty-launch-fidivio-the-loyalty-industrys-first-integrated-financial-planning-analysis-and-ifrs-compliant-accounting-platform
- Published: 2026-11-04T07:30:00+07:00
- Author: PR Newswire

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_fidivio connects loyalty operations with enterprise finance to strengthen financial
control and improve program economics_

PALO ALTO, Calif., Nov. 4, 2026 /PRNewswire/ — Loyalty Juggernaut, Inc., a global
leader in enterprise loyalty technology, and On Point Loyalty, a leading consulting
firm specializing in loyalty strategy and finance, today launched fidivio, a purpose-
built SaaS platform for the financial management of loyalty programs. Jointly developed
by the two companies, fidivio combines IFRS-compliant loyalty accounting, financial
planning and analysis, and fidi, an AI-powered financial assistant.

The loyalty industry’s first unified platform for financial planning, analysis and
accounting.

"Enterprises are asking loyalty to contribute more to growth, and that requires 
greater discipline in how they invest in and manage their programs," said Shyam 
Shah, CEO and Co-Founder of Loyalty Juggernaut. "With fidivio, we are extending 
our commitment to helping brands turn loyalty into an enterprise growth engine. 
Our ambition is to give finance and loyalty leaders the financial confidence to 
pursue growth opportunities while maintaining control over program economics."

"Loyalty programs have evolved into substantial financial businesses, yet their 
financial management often remains fragmented across systems and spreadsheets," 
said Evert de Boer, CEO of fidivio. "This limits executives’ visibility into performance
and their ability to assess the financial consequences of program changes. We built
fidivio to address that gap, embedding specialist financial models and methodologies
into everyday accounting and planning. fidi AI makes that expertise more accessible,
helping teams understand the drivers behind financial outcomes, evaluate scenarios,
and make more informed decisions."

fidivio combines Loyalty Juggernaut’s enterprise technology expertise and experience
powering loyalty programs for iconic global brands including Emirates, Liverpool,
WestJet, Global Hotel Alliance, Shoppers Stop and Deutsche Telekom through its flagship
GRAVTY® platform with On Point Loyalty’s specialized expertise in loyalty economics,
financial modeling and program valuation, drawing on experience advising more than
40 airlines worldwide.

The platform provides three connected capabilities:

 ◦ **IFRS-compliant loyalty accounting:** Automates deferred-revenue and program-
   liability calculations, with configurable accounting assumptions, financial statements
   and reconciliation outputs.
 ◦ **Financial planning and analysis:** Connects program performance with budgets
   and forecasts. Teams can model scenarios for issuance, redemption and breakage,
   evaluate financial sensitivities and identify the actions needed to achieve specific
   financial targets.
 ◦ **fidi AI:** Enables users to investigate trends and financial variances through
   natural-language questions, generate tailored reports and dashboards, and explore
   financial scenarios using authorized program data.

fidivio runs on AWS and comes pre-integrated with GRAVTY®, connecting loyalty operations
directly with financial accounting, forecasting and scenario planning. This integration
gives finance and loyalty teams a shared view of program activity and its financial
impact. fidivio also supports integration with other loyalty management and enterprise
finance systems, serving programs across industries and operating models, including
in-house programs, profit centers and standalone loyalty businesses.

fidivio is already in production at Nexxia, a Mexico-based loyalty and data solutions
company serving brands across Latin America, bringing the platform’s capabilities
into a live enterprise environment.

"As our loyalty business grows, we need accounting processes and financial controls
that can grow with it," said Liliana Galeano Pardo, Chief Financial Officer of Nexxia."
fidivio helps us maintain a consistent view of deferred revenue and program liabilities,
with reporting that supports reconciliation and financial oversight. It gives our
team a stronger foundation for managing the obligations associated with our programs."

"Well-designed loyalty programs create lasting value for customers and businesses
alike, combining meaningful customer engagement with strong financial performance,"
said Roberto Muñoz Guillen, Co-Founder and CEO of Nexxia. "At Nexxia, we are building
world-class enterprise loyalty programs that demand the same level of sophistication
in financial management. The implementation of fidivio strengthens our ability to
understand the economic impact of our decisions and allows us to continue scaling
with greater visibility, discipline, and confidence."

**About fidivio**

Jointly developed by Loyalty Juggernaut and On Point Loyalty, fidivio is an enterprise-
grade, cloud-native platform serving finance, loyalty, and executive teams responsible
for the financial performance of loyalty programs. Combining specialized financial
expertise with purpose-built technology, fidivio enables enterprises to manage their
loyalty programs as financial businesses with greater clarity and control over their
financial performance. Learn more at [www.fidivio.com](http://www.fidivio.com/).

**About Loyalty Juggernaut**

Headquartered in Palo Alto, California, Loyalty Juggernaut is a global leader in
enterprise loyalty technology. Its flagship AI-native platform, GRAVTY®, powers 
over 80 programs across airlines, retail, hospitality, telecommunications and financial
services. GRAVTY® helps brands turn loyalty into an enterprise growth engine through
deeper customer engagement, expanded partner ecosystems and stronger program economics.
The platform brings together agentic capabilities, U.S.-patented AI and ISO/IEC 
42001-certified AI governance, enabling brands to individualize offers for millions
of members within minutes and detect fraud as it happens. Loyalty Juggernaut was
recognized as a Strong Performer in The Forrester Wave™: Loyalty Platforms, Q4 2025.
Learn more at [www.lji.io](http://www.lji.io/).

**About On Point Loyalty**

On Point Loyalty is a global advisory firm specializing in loyalty strategy, program
economics, financial modeling and valuation. The firm helps organizations design,
manage and optimize loyalty programs to maximize their contribution to enterprise
value. It publishes the Top 100 Most Valuable Airline Loyalty Programs report, whose
2026 edition analyzes more than 170 airlines. Its experts have authored books on
loyalty strategy and currency economics, with research published in Harvard Business
Review. Learn more at [www.onpointloyalty.com](https://www.onpointloyalty.com/).

**Media Contact:** [media@lji.io](https://www.thailand-business-news.com/pr-news/media@lji.io)

 [⌊fidivio: Developed by leaders in loyalty technology and loyalty finance.⌉](https://mmx.prnasia.com/media/MS2026121/Fidivio-Banner-3.jpg?id=OA3054650&p=medium600)

fidivio: Developed by leaders in loyalty technology and loyalty finance.

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