# "Pulse @ Jurong" launches as a New Digital Community Platform connecting Everyday Life across Singapore's West

- Link: https://www.thailand-business-news.com/pr-news/pulse-jurong-launches-as-a-new-digital-community-platform-connecting-everyday-life-across-singapores-west
- Published: 2026-11-08T15:36:00+07:00
- Author: PR Newswire

_Developed by Jurong Point and Link Asset Management, the app extends the mall’s
role beyond its physical space to serve as a digital connector for the wider community
in the West. _

_New community-centric app brings transport updates, local discoveries, neighbourhood
happenings and offers together in one place. _

 ◦ Built around the needs of residents, workers and visitors, with input from a 
   focus group and closed beta involving 270 people living and working in the West.
 ◦ Connects people to the diversity of Jurong, bringing together everyday convenience,
   neighbourhood discoveries and community happenings in one platform.
 ◦ Jurong Point serves as the launchpad for the wider Jurong community, with future
   features shaped by user feedback and potential portfolio expansion.

SINGAPORE, Nov. 8, 2026 /PRNewswire/ — **Pulse @ Jurong**, a new community-centric
digital platform developed by Jurong Point and Link Asset Management, has officially
launched to bring everyday life across Singapore’s West closer together. Designed
around the needs of residents, workers, students and visitors, the app connects 
transport information, neighbourhood businesses, local dining and retail offers,
community activities and essential amenities in one convenient platform.

 [⌊From left to right: Ms. Ellina Chia, Mr. Andy Kau, Mr. Patrick Tay and Ms. Sarah Lee officiated the launch of Pulse @ Jurong together with community contributors.⌉](https://mmx.prnasia.com/media/MS2030084/20261108023318EST_image_1.jpg?id=OA3065129&p=medium600)

From left to right: Ms. Ellina Chia, Mr. Andy Kau, Mr. Patrick Tay and Ms. Sarah
Lee officiated the launch of Pulse @ Jurong together with community contributors.

With Jurong Point as its starting point, Pulse @ Jurong serves the wider Jurong 
community, connecting people to neighbourhood businesses, services and experiences
beyond the mall. The initiative reflects Jurong Point’s evolving role as a community
hub and Link’s commitment to strengthening connections between its assets and the
communities they serve.

**Designed around everyday needs**

Whether checking bus arrival times before leaving home, looking for a nearby meal,
finding an upcoming community programme or discovering a relevant dining offer, 
users can access multiple aspects of their day through one app. Pulse brings together
transport information and alerts, parking and EV-charging information, food and 
dining recommendations, neighbourhood amenities and services, and community events.
Users can also discover eligible retail and dining offers, claim them through the
app and keep them in an in-app wallet.

At launch, Pulse includes more than 470 store listings alongside local discoveries
and places of interest. The app is designed for a potential Jurong West residential
catchment of more than 250,000 people _(this figure does not represent registered
users)_.

**Shaped with the Community, for the Community**

The platform is developed with input from focus groups and closed beta involving
270 people living and working in the West over eight months, Pulse reflects feedback
on transport, deals and neighbourhood discovery. This initial launch will be followed
by further enhancements shaped by community feedback and actual usage. AI-assisted
tools were also used to support feedback analysis and identify recurring themes.

"Access to timely and useful local information can help residents plan their day
and participate more actively in community life. I hope Pulse @ Jurong will complement
existing community channels and make it easier for residents to stay informed, discover
activities nearby and feel more connected to the people and places around them,"
said **Mr Patrick Tay**, Member of Parliament for Pioneer SMC and Adviser to Pioneer
Grassroots Organisations.

"We began by looking at what people across Jurong need in their everyday lives, 
beyond what happens within the mall. Pulse is being piloted in Jurong to make local
information, community activities and neighbourhood businesses easier to discover,
while exploring how a digital platform can complement physical retail spaces and
strengthen community connections. This is only the beginning. We will continue refining
the platform and introducing new features based on feedback from residents, merchants
and community partners. As we assess adoption, sustained engagement and the outcomes
of this pilot, a successful model could potentially be adapted across Link’s wider
portfolio," said **Mr Andy Kau**, General Manager, Jurong Point.

**Making Community Happenings easier to Discover**

Pulse @ Jurong is intended to complement existing community and public-service channels
by helping residents discover nearby events, activities and volunteer opportunities.
Where available, users can follow links to the relevant organisers’ platforms to
register or learn more.

Working with The Frontier and Boon Lay Community Clubs and local stakeholders, Jurong
Point aims to broaden the visibility of local activities and provide another channel
through which residents can connect with their community.

**Supporting Local Business and strengthening the Jurong ecosystem**

Beyond community information, Pulse @ Jurong creates a new digital discovery channel
connecting residents and visitors with local businesses across Singapore’s West.
The platform features **200 Jurong Point tenants and more than 300 neighbourhood
merchants in the surrounding precincts**, bringing together a diverse mix of retail,
dining, services and everyday experiences in one convenient app.

Participating businesses can increase their visibility, showcase relevant offerings
and engage customers through targeted promotions and campaigns. By connecting digital
discovery with physical visits, the platform aims to encourage local spending, support
neighbourhood businesses and strengthen the wider commercial ecosystem.

"For hawkers and small businesses in the neighbourhood, reaching new customers beyond
our regular patrons is always important. Many residents may not be aware of the 
variety of food and services available just around the corner. The Jurong Point 
team took the time to engage us personally and guide us through how to use Pulse@
Jurong, making it easier for merchants like us to come on board. The app gives us
another way to showcase what we offer, reach new customers and encourage more people
to explore and support local businesses. It is encouraging to see Jurong Point extending
its reach beyond the mall to bring the wider business community together," said **
Mr Anthony Low Hock Kee**, Vice President of The Federation of Merchants’ Associations,
Singapore, and owner of Xin Sheng Ngoh Hiong Prawn Cracker at Boon Lay Place Food
Village.

"Many neighbourhood merchants rely on word-of-mouth and returning customers, but
there is often a wider audience nearby that may not be aware of what local businesses
have to offer. Pulse @ Jurong provides a valuable platform for merchants to increase
their visibility and connect with more residents in the community. Beyond supporting
local businesses, it also helps bring people closer to the activities, services 
and experiences available in the neighbourhood. We are encouraged to see Jurong 
Point extending its role beyond the mall to strengthen connections across the wider
Jurong community," said **Mr Kuek Chiew Peng**, BBM(L) Chairman, Boon Lay Merchants’
Association for Boon Lay Shopping Centre.

Through its tenant relationships, on-site touchpoints and engagement with local 
merchants, Jurong Point is helping connect the mall with the wider Jurong community.

The launch also marks an important step in **Link’s approach to digital placemaking**,
exploring how technology can complement physical retail assets, deepen customer 
engagement and create measurable value for tenants and community partners. Insights
from adoption, usage and merchant participation will guide the platform’s continued
development and potential expansion.

**Discover More of the West with Pulse @ Jurong**

To celebrate the launch, new users who sign up for Pulse @ Jurong from **7 November
2026** can enjoy dining and retail vouchers at the designated sign-up booths within
Jurong Point, giving them an added incentive to discover and experience the offerings.

Adding to the excitement, users will also have the opportunity to **stand a chance
to win a JAECOO 6, an off-road-inspired electric SUV**, as part of a launch lucky
draw. Further details on participation and eligibility will be announced.

Pulse @ Jurong is available for download on the **Apple App Store** and **Google
Play Store**. Residents and visitors are invited to download the app to explore 
real-time transport information, neighbourhood dining and retail offers, local discoveries
and community happenings across Singapore’s West.

**Download Pulse @ Jurong:**

**Apple App Store:** [https://apps.apple.com/sg/app/id6770556908](https://apps.apple.com/sg/app/id6770556908)
**
Google Play Store:** [https://play.google.com/store/apps/details?id=com.mll.pls](https://play.google.com/store/apps/details?id=com.mll.pls)

**Stay connected with Pulse @ Jurong:**

Follow Pulse @ Jurong on **Facebook and Instagram** for the latest neighbourhood
discoveries, community happenings, exclusive offers and updates on upcoming activities.

**Facebook:** [https://www.facebook.com/pulseatjurong/](https://www.facebook.com/pulseatjurong/)
**
Instagram:** [https://www.instagram.com/pulseatjurong/](https://www.instagram.com/pulseatjurong/)

**Everyday Information in One Place **

Pulse @ Jurong enables users to:

 1. **Plan their journeysAccess transport information and alerts, including bus arrival
    timings, traffic and train alerts, parking availability and EV-charging information.
 2. **Discover what is nearbyBrowse store listings, alongside local food and dining
    recommendations, neighbourhood amenities, services and places of interest across
    Pioneer, Jurong and nearby areas.
 3. **Stay connected with the communityDiscover upcoming community events, programmes
    and volunteer opportunities, with direct links to the relevant platforms for users
    to register their interest.
 4. **Access relevant offersDiscover retail and dining offers, claim them through the
    app and store them in the in-app wallet.

**About Pulse @ Jurong **

Pulse @ Jurong is a community-centric digital platform developed by Jurong Point
and Link Asset Management Limited to connect people, places, businesses and everyday
experiences across Singapore’s West.

Designed for residents, workers, students and visitors, the app brings together 
real-time transport information, neighbourhood discoveries, dining and retail offers,
local amenities and community happenings in one convenient platform. It also provides
a digital discovery channel for Jurong Point tenants and neighbourhood merchants,
helping local businesses connect with customers and encouraging greater participation
in the local economy.

For more information about Pulse @ Jurong, please visit [https://www.pulseatjurong.com.sg/](https://www.pulseatjurong.com.sg/)

**About Jurong Point **

With 750,000 square feet of lettable space, Jurong Point is one of Singapore’s largest
suburban lifestyle destination for shoppers in Singapore. Strategically located 
in the western part of Singapore and connected to Boon Lay MRT and Bus Interchange,
the mall attracts an average footfall of 5.6 million visits a month.

Jurong Point is also home to a number of thematic precincts, such as, Japanese Food
Street and Mongkok streets. The mall aims to meet shoppers’ diverse needs with anchor
tenants like FairPrice Xtra, Harvey Norman, Kopitiam, Malaysia Boleh, Don Don Donki
and more than 400 retail and food & beverage outlets that offer a dazzling array
of merchandise, services and culinary delights.

Apart from being a retail destination, it also shares its space with a large cluster
of 11 community and civic institutions, such as SAGE, AMP, TARA and My First Skool.
The mall not only serves a 250,000 residential population but a 100,000 PMET Workforce
as well within its 5 kilometre radius.

For more information about Jurong Point, please visit [https://sg.linkreit.com/malls/jurong-point/](https://sg.linkreit.com/malls/jurong-point/)

**About Link Asset Management Limited**

Link Asset Management Limited (Link) is a leading, independent, and fully integrated
real estate investor and manager focusing on the APAC region. It manages Link Real
Estate Investment Trust (Link REIT, Hong Kong stock code: 823), the largest REIT
in Asia, and its real estate investment portfolio. Link also aims to leverage its
investment management capabilities to serve as a trusted investment manager to capital
partners through its business line, Link Real Estate Partners.

Building on its strong track record over almost two decades, Link targets to deliver
resilient returns and growth to its unitholders. Link offers a "REIT plus" investment
case through its strategic focus on diversifying the Link REIT Portfolio across 
geographies and asset classes in APAC and expanding its investment management business.

Link aspires to be the trusted partner in APAC real estate sector for unitholders,
capital partners, tenants, and the wider communities it serves. 

For more information about Link, please visit [https://www.laml.com/en/](https://www.laml.com/en/)

**Chinese Translations**

Jurong Point 裕廊坊

Link Asset Management Limited 领展资产管理有限公司

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  |  This article was produced by Cision PR Newswire, our trusted news partner. The views expressed and the content presented here are solely those of the author and may not fully reflect the opinions of Thailand Business News. |

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