# Tencent Cloud Partners with UXSoft to Build Smarter Retail Operations for Hung Fook Tong, Hong Kong's Largest Herbal Product Retailer

- Link: https://www.thailand-business-news.com/pr-news/tencent-cloud-partners-with-uxsoft-to-build-smarter-retail-operations-for-hung-fook-tong-hong-kongs-largest-herbal-product-retailer
- Published: 2026-06-03T13:19:00+07:00
- Author: PR Newswire

HONG KONG, June 3, 2026 /PRNewswire/ — At **Tencent Cloud Day Hong Kong**, Tencent
Cloud, the cloud business of Tencent, announced its partnership with UXSoft Global
Limited (UXSoft), a retail solutions provider specialized in digital transformation,
to deliver a large-scale smart retail transformation for Hung Fook Tong, one of 
Hong Kong’s leading Chinese herbal product retailers. The collaboration has successfully
migrated the wellness brand’s mission-critical point-of-sale (POS) systems across
more than 100 retail outlets to Tencent Cloud. The migration creates a secure, highly
available infrastructure integrated with UXSoft’s advanced POS solutions, laying
the groundwork for smarter operations and future AI-powered innovation.

 [ ⌊(From left to right) Eric Ng, Chief Technology Officer of UXSoft Global Limited; Donald Tse, Chairman and Executive Director of Hung Fook Tong Group Holdings Limited; and Rachel Xie, General Manager of Operations, Channels and Marketing, Tencent Cloud International, at the Tencent Cloud Day Hong Kong signing ceremony.⌉ ](https://mma.prnasia.com/media2/2993866/Tencent_Cloud_x_UXSoft_x_Hung_Fook_Tong.html)
(
From left to right) Eric Ng, Chief Technology Officer of UXSoft Global Limited; 
Donald Tse, Chairman and Executive Director of Hung Fook Tong Group Holdings Limited;
and Rachel Xie, General Manager of Operations, Channels and Marketing, Tencent Cloud
International, at the Tencent Cloud Day Hong Kong signing ceremony.

Founded in 1986, Hung Fook Tong has evolved from a traditional herbal tea shop into
a modern wellness enterprise listed on the Hong Kong Stock Exchange. Today, the 
brand operates more than 100 self-owned stores across Hong Kong and maintains a 
wholesale and distribution network globally. To sustain this growth and support 
its diverse portfolio of herbal drinks, soups, and wellness products, the company
identified the need for a more agile technological backbone to strengthen its Hong
Kong operations while enabling international expansion.

**Building Smarter Retail Operations with Cloud Infrastructure**

Hung Fook Tong’s transformation centered on three priorities: achieving real-time
inventory visibility, deploying a flexible promotional engine, and strengthening
its membership ecosystem. Tencent Cloud provided the secure, scalable foundation
for these ambitions, delivering a resilient architecture that spans Infrastructure-
as-a-Service (IaaS), Short Message Service (SMS), networking, and security services.
Together with UXSoft’s advanced POS solution and retail expertise, the partnership
created a unified management hub that streamlines daily operations and opens the
door to AI-powered innovation.

Powered by UXSoft’s engine on Tencent Cloud, Hung Fook Tong now optimizes inventory
rotation for fresh products such as herbal drinks and soups—helping ensure timely
availability and consistent quality for customers. The company’s new AI-driven membership
system further deepens customer loyalty across its retail network, while Tencent
Cloud’s scalability provides the agility to expand wholesale operations across Hong
Kong, mainland China, and international markets.

**Steven Choi, General Manager of Tencent Cloud Hong Kong & Macau,** said, "We are
proud to support Hung Fook Tong’s digital transformation journey alongside UXSoft.
Together, we are delivering a secure and scalable cloud foundation that integrates
advanced retail solutions, enabling smarter operations and preparing the brand for
the next wave of AI-enabled innovation. This partnership reflects our commitment
to empowering retailers with the tools they need to drive efficiency and enhance
customer engagement."

**Boris Lo, Chief Operation Officer of UXSoft Global Limited, **said, "This partnership
underscores the synergy between cloud infrastructure and professional retail solutions.
Beyond leveraging Tencent Cloud as the foundational framework, UXSoft proactively
upgrades UXRetail with AI-powered functionalities for Hung Fook Tong Group. Our 
integrated Retail Management system built on Tencent Cloud delivers a flexible, 
responsive business ecosystem, empowering the brand to efficiently handle intricate
retail operations and sustain premium, uniform customer service experiences."

**Donald Tse, Chairman and Executive Director of Hung Fook Tong Group Holdings Limited,**
said, "Partnering with Tencent Cloud and UXSoft marks a significant milestone in
our journey toward smarter retail. By integrating advanced technology with our motto
of ‘Naturally Made, Wholeheartedly Good,’ we are enhancing operational efficiency
while staying focused on our customers’ wellness. This digital foundation will be
key as we continue to grow and innovate in the health-focused retail sector."

**About Tencent Cloud:**

Tencent Cloud, one of the world’s leading cloud companies, is committed to creating
innovative solutions to resolve real-world issues and enabling digital transformation
for smart industries. Through our extensive global infrastructure, Tencent Cloud
provides businesses across the globe with stable and secure industry-leading cloud
products and services, leveraging technological advancements such as cloud computing,
Big Data analytics, AI, IoT, and network security. It is our constant mission to
meet the needs of industries across the board, including the fields of gaming, media
and entertainment, finance, healthcare, property, retail, travel, and transportation.

**About UXSoft Global Limited:**

UXSoft is a leading provider of retail digitalization solutions, with a service 
network spanning over 10 countries and regions worldwide. Its clients include number
of reputable retail enterprises. With a mission to "drive retail evolution through
technology," the company is committed to helping retailers transform efficiency 
and elevate customer experiences through innovative products.

**About Hung Fook Tong Group Holdings Limited:**

Established in 1986 and listed on the Main Board of The Stock Exchange of Hong Kong
Limited in July 2014, Hung Fook Tong is a modern wellness concept food and beverage
enterprise, offering a wide range of additive-free healthy food products for 40 
years. Currently, it has over 100 retail shops in Hong Kong, thus it is the top 
retailer of Chinese herbal products in Hong Kong in terms of the number of retail
shops. To capture the growth potential of the huge consumer market in Mainland China,
the Group’s long shelf-life drinks and fresh drinks are sold to third party retailers
and distributors covering multiple cities across Chinese Mainland and international
markets.

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