# Three in Four Travellers Say Sustainability Matters as Trip.com Launches My Travel Impact to Help Turn Intent into Action

- Link: https://www.thailand-business-news.com/pr-news/three-in-four-travellers-say-sustainability-matters-as-trip-com-launches-my-travel-impact-to-help-turn-intent-into-action
- Published: 2026-10-27T11:40:00+07:00
- Author: PR Newswire

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 ◦ _Trip.com Group’s 2026 Sustainable Travel Consumer Report finds 56.8% of travellers
   intentionally choose more sustainable options, with price, convenience and clear
   information shaping what comes next_
 ◦ _Trip.com introduces My Travel Impact, bringing certified sustainable hotel stays
   and estimated emissions savings from flights and rail into one dashboard_

SINGAPORE, Oct. 27, 2026 /PRNewswire/ — Three in four travellers (75.4%) say sustainability
is important when making travel decisions, and 56.8% now intentionally choose more
sustainable options, according to [Trip.com Group’s 2026 Sustainable Travel Consumer Report](https://file.tripcdn.com/files/6/mkt_groupwebsite_file/25g0d12000u9lysvfF922.pdf).
To make those choices easier to see and act on, Trip.com Group, a leading global
travel service provider, is introducing My Travel Impact, a new feature in the Trip.
com app that brings travellers’ more sustainable choices across hotels, flights 
and rail together in one place.

[⌊Trip.com Group’s 2026 Sustainable Travel Consumer Report⌉⌊Trip.com Group’s 2026
Sustainable Travel Consumer Report⌉[
Trip.com Group’s 2026 Sustainable Travel Consumer
Report

The report, based on a survey of 8,777 respondents across 29 markets in four regions,
finds that sustainability is moving from awareness towards action and experience:
travellers see more sustainable choices not only as a responsibility, but as a way
to enrich a trip.

Jane Sun, CEO of Trip.com Group, said: "Making travel a positive force for the world
it connects is a shared responsibility, and the travel industry has a vital role
to play in preserving the places, nature and communities that make travel meaningful
for generations to come. At Trip.com Group, we believe every journey can make a 
difference, and we are working to make sustainability part of the travel experience—
from lower-carbon transport and certified sustainable stays to helpful information,
personalised recommendations and tools such as My Travel Impact."

As the industry moves to act, the report shows what motivates travellers to choose
more sustainable options, what holds them back and what would make those choices
easier.

**Motivating**** Action: Making Sustainable Travel More Accessible**

Environmental responsibility (52.5%) and preserving destinations for future generations(
50.8%) emerged as the leading motivations for making more sustainable travel choices.
Nearly half of respondents (44.4%) also cited more authentic travel experiences.

However, higher prices remain the most cited barrier (37.1%), followed by inconvenience
or additional effort (29.8%) and difficulty identifying more sustainable options(
27.1%). Price (64.1%) and quality and comfort (61.8%) also remain the leading considerations
when choosing travel.

**My Travel Impact Puts A Traveller’s More Sustainable Choices In One Place**

Findings also show a keen demand for tools that help travellers make more informed
sustainable travel choices. Clear sustainable labels (41.6%) top the list of what
travellers want most from online travel agencies, and 32.7% would like a dashboard
showing the carbon impact of their bookings. Sustainability is also shaping where
people book: 64.2% say more sustainable travel offerings will influence their choice
of platform.

[⌊Trip.com introduces My Travel Impact, bringing certified sustainable hotel stays
and estimated emissions savings from flights and rail into one dashboard⌉⌊Trip.com
introduces My Travel Impact, bringing certified sustainable hotel stays and estimated
emissions savings from flights and rail into one dashboard⌉[
Trip.com introduces
My Travel Impact, bringing certified sustainable hotel stays and estimated emissions
savings from flights and rail into one dashboard

My Travel Impact answers that demand with an overview of the more sustainable choices
a traveller has made through Trip.com, drawing on three parts of the journey:

 ◦ **Hotels: **nights stayed at properties carrying Trip.com’s Certified Sustainable
   label, which is based on recognised third-party certification.
 ◦ **Flights: **estimated emissions avoided from choosing lower-emission flight 
   options, where comparable data is available, using the Travel Impact Model recommended
   by Travalyst.
 ◦ **Rail: **estimated emissions savings from choosing rail over gasoline cars, 
   where comparable data is available.

By bringing information previously spread across different travel products into 
one dashboard, My Travel Impact makes travellers’ choices easier to understand.

**More ****Sustainable Travel is Becoming Part of the Experience Itself**

Exploring nature and outdoor destinations (41.6%), scenic rail journeys (34.1%) 
and visiting lesser-known destinations with fewer crowds (32.7%) lead the options
travellers say would improve their experience, followed by staying in hotels with
strong sustainability practices (31.9%) and travelling off-season (29.6%).

Sustainability also influences destination appeal. Good public transport or lower-
carbon mobility (56.0%) and protection of natural and cultural heritage (50.6%) 
would most increase travellers’ interest in visiting.

**Climate Risks Reshape How Travellers Plan**

Extreme weather is already changing travel plans: 62.0% of travellers adjusted at
least one aspect of a trip because of it, with 29.9% delaying or rescheduling a 
trip, 23.6% changing the season or timing of travel and 21.9% switching destination.

**Younger Travellers Lead the Shift**

Gen Z and Millennials show the strongest engagement with more sustainable travel.
Nearly seven in ten Gen Z (69.5%) intentionally chose more sustainable travel options,
versus 63.0% of Millennials, 50.6% of Gen X and 40.6% of Boomers. More than three-
quarters of Gen Z (76.7%) say more sustainable offerings would influence their choice
of OTA.

**Advancing ****More ****Sustainable Travel Through Industry Collaboration**

Trip.com Group works with industry partners including GSTC and Travalyst to support
credible certification and consistent emissions information, while responsible travel
guidance from organisations such as WWF helps inform the practical tips we share
with travellers.

Recognising that a more sustainable future for tourism requires industry-wide action,
Trip.com Group remains committed to working alongside partners to help protect the
destinations, natural environments and communities that make travel possible for
generations to come.

View the full report here: [Trip.com Group 2026 Sustainable Travel Consumer Report](https://file.tripcdn.com/files/6/mkt_groupwebsite_file/25g0d12000u9lysvfF922.pdf)

**About **[**Trip.com**](http://trip.com/) **Group**

[Trip.com](http://trip.com/) Group is a leading global travel service provider comprising
of [Trip.com](http://trip.com/), Ctrip, Skyscanner, and Qunar. Across its platforms,
[Trip.com](http://trip.com/) Group helps travellers around the world make informed
and cost-effective bookings for travel products and services and enables partners
to connect their offerings with users through the aggregation of comprehensive travel-
related content and resources, and an advanced transaction platform consisting of
apps, websites and 24/7 customer service centres. Founded in 1999 and listed on 
NASDAQ in 2003 and HKEX in 2021, [Trip.com](http://trip.com/) Group has become one
of the best-known travel groups in the world, with the mission "to pursue the perfect
trip for a better world". Find out more about [Trip.com](http://trip.com/) Group
here: [group.trip.com](http://group.trip.com/).

Follow us on: [X](https://twitter.com/tripcomgroup),[ Facebook](https://www.facebook.com/tripcomgroup),
[ LinkedIn](https://www.linkedin.com/company/tripcomgroup/mycompany/), and[ YouTube](https://www.youtube.com/channel/UCPkV8bKHbhgKhzcrgoNI7ig).

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