Thailand’s Suvarnabhumi Airport was voted by over 12 million passengers worldwide as the world’s 10th best airport in a recent survey conducted by SKYTRAX, the world’s largest airport and airline review site.
Thailand’s Suvarnabhumi Airport was ranked as the world’s 10th best airport for its outstanding service under the category of airports handling 30-50 million passengers annually.
The results are based on 12 million passenger surveys completed during a 10-month survey period, from July 2011 to the beginning of 2012, covering over 385 airports.
Earlier, Suvarnabhumi Airport had been dubbed by the Airports Council International (ACI) as the world’s 7th best airport of 2011 in the category of 40 million passenger-size.
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The results are based on 12 million passenger surveys completed during a 10-month survey period, covering over 385 airports. The survey evaluates the total passenger experience across 39 airport service and product features, from arrival at an airport, through transit and departure processes to the boarding gate. Operated since 1999, the annual airport customer survey is respected for clarity and independence, having no airport influence or bias. The World Airport Awards are the global benchmark of airport excellence and known in the travel industry as the Passenger’s Choice Awards
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