Over the past few years, we have witnessed the meteoric rise of e-Commerce as a global platform, in particular driven by millennials and the ubiquitous smartphones.
This is compounded by the shift to Web 2.0, social media and online shopping. While the retail and logistics infrastructure supporting the sector is relatively stable, the increase in demand has put all logistics players under pressure.
Forrester projects online sales to exceed $1 trillion per year and forecasts it to double within 4 years, while Aberdeen Group’s Crossborder Transport Survey notes that 61% of all e-Commerce companies ship directly to customers.
Bit by bit, the growing need to deliver products to customers’ doorsteps is beginning to overwhelm existing supply chain and logistics networks and systems, soon to be made obsolete by an inevitable wave of technology disruption.